WORTHINGTON Medical Receptionist Our Culture: Why work with us? Our most
valuable resource is our people. Our culture is filled with people who
are mission driven, passionate, and want to be of service to others.
There is a dedication to one another that is palpable. We believe in
rewarding our employees with an excellent benefit package including
sign-bonuses, career pathways for advancement, paid vacation and sick
days and the chance to help the people of Western Massachusetts thrive!
Our Mission: Our mission is to create access to high quality integrated
health care and promote well-being for individuals, families, and our
communities. As a Federally Qualified Health Center with a focus on
integrated, primary care, we believe that every human has the right to
access whole health. We have locations in Amherst, Huntington, and
Worthington, as well as a school-based health center at Gateway Regional
Middle/High School and a Community Center in Huntington. A day in the
life of this role: In this highly visible role, you will be reporting to
the Reception Supervisor. This position will highlight your strengths of
exhibiting compassion and empathy as your days will be filled with
interacting with our patients, successfully scheduling them for
appointments, ensuring that they know what documentation they need to
provide to be seen and then collecting and storing that information. You
will use your detail-oriented, strong time management, computer, and
organizational skills to enter all information into our electronic
health record, including detailed information regarding how the patient
self-identifies, making calls to remind patients of upcoming
appointments and answering patient questions. Your considerate and open
demeanor towards others, coupled with your understanding that our
patients are treasured for their uniqueness, reflects your
mission-oriented character. Your unwavering dedication to our core goal
of delivering exceptional care and promoting well-being will be your top
priority. What\'s in it for you: Teamwork: Your commendable, independent
work ethic will earn you recognition and appreciation, and you will also
be celebrated as a cooperative and respectful team player. Growth: You
will be encouraged and supported to increase your skillset, knowledge
and understanding of how providing access assists in providing high
quality, integrated health to all our patients. Impact: In this position
you can directly impact the whole health of your friends, neighbors, and
community members. Benefits: Health insurance effective on day 1 of
employment, dental and vision insurances effective the 1st of the month
following your start date, paid vacation, holiday time, personal time
and sick time, retirement fund with employer match, Career Pathways
opportunities and much more! Requirements High School Diploma or
equivalent. Previous experience in a medical/dental office desirable.
Computer experience/skills required, EMR experience preferred. Must be
well organized and professional. Ability to maintain strict
confidentiality of patient information in accordance with HIPAA and HCHC
policy. Competencies and Attributes: Ability to communicate effectively
and compassionately over the phone with any client You are trustworthy,
responsible, independent, take ownership and deliver results. You have
unquestionable integrity, credibility, and character. You have
demonstrated high moral and ethical behavior. You are willing to embrace
challenges, and you are comfortable with uncertainty. Commitment to
working with diverse populations as well as a commitment to the health
of our communities. Human-centered, strength-based approach to working
with colleagues and clients. Bilingual is a plus but not required.
