Reference #: 1201442901
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Job area:
Account Management
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all @types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Chester, Seaport Dr
Division:Air & Sea
Job Posting Title: Operational Key Account Manager
Time Type: Full Time
Summary
As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts in the transportation and logistics industry. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.
Duties and Responsibilities
Manage and grow key accounts in the transportation and logistics industry
Build and maintain strong relationships with clients
Collaborate with internal teams to ensure client satisfaction and meet operational goals
Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution
Develop and implement account strategies and plans
Analyze account performance and identify opportunities for improvement
Prepare and present reports to clients and internal teams
Educational background / Work experience
Bachelor's degree in business, logistics, supply chain management, or a related field
5+ years of experience in key account management in the transportation and logistics industry
Experience with supply chain management, transportation, warehousing, and distribution
Skills & Competencies
Strong communication and interpersonal skills
Excellent problem-solving and decision-making skills
Ability to work independently and as part of a team
Strong organizational and time management skills
Knowledge of transportation and logistics industry trends and best practices
Proficient in Microsoft Office Suite and other relevant software
Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)
May oversee the work of other account managers or support staff
Preferred Qualifications
Master's degree in business, logistics, supply chain management, or a related field
Experience with international logistics and customs regulations
Experience with sales and business development
Language skills
Fluent in English (written and spoken)
Computer Literacy
Proficient in Microsoft Office Suite and other relevant software
Experience with transportation management systems (TMS) and customer relationship management (CRM) software is preferred.
For this position, the expected base pay is:$71,000-$106,500/ Annual.Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.
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Operational Key Account Manager
Chester
Nearest Major Market: Philadelphia
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
