Medical Collector

TEKsystems • Sterling, VA • 15h ago

TekSystems is currently hiring for a Medical Collector in the Sterling, VA area!

MUST HAVE: 2-3 years of medical collections experience, or medical billing, claims, something related! This is a direct placement! MUST have Cerner experience!

Description

Once the hospital claim is billed, if it is not paid by day 180, it rolls to client to follow up on. They will be using the client's system minimally and will either provide the RSI in house biller with next steps to fix it, or they will contact the insurance company by phone or website to see what needs to be done. They will update in the RSI system to either bill it or write it off. They expect them to get through 20-30 claims a day once they are trained.

They work with 30+ payers but most are Medicaid, Carefirst BCBS, Cigna and Aetna. They may need to submit Medical Records, correct claims as well as obtain retro authorizations. It is essentially following up on the claim to find out the next step. They have billers who actually do the submissions, they just need this person to find out what needs to be done.

Or if this is all showing that this is going to be on the Patient or customer, they will then be calling the person to collect from them.

Job Duties:

Make outbound calls

Take incoming calls

Resolve outstanding account balances via the necessary avenues (internal system)

Properly follow up on all correspondence received

Maintain a work file of accounts

Provide customer service to all debtors, with the intent to resolve the past due amount

Skip trace for better location information on debtors

Contact and follow up with insurance when necessary for account resolution

Meet and/or exceed monthly production standards and fee goals

Additional Skills & Qualifications

REQUIRED SKILLS

Excellent customer service skills

Perform to company standards of compliance with policies and procedures

Compliance with HIPAA, FCRA, FDCPA and other applicable laws and regulations

Ability to handle multiple computer systems at once

High School diploma or equivalent

Cerner Experience or worked at Children's National previously

Pay and Benefits

The pay range for this position is $37440.00 - $41600.00/yr.

The environment is a small 20 person call center environment. It is an open floor plan with everyone sitting in cubicals. The dress is business casual (polo and khakis) and jeans on Fridays. The company is privately owned. It is a very family-oriented environment. However they have now adapted where they can work from home, and come in if they want or every now and then in order to be there for team meetings and updates.

They will start in the office for 2 days to train in Sterling, there only with John or some other leader. They will also have to go to a training that should be 3-4 days in Silver Spring with Children's to get access to the system. So a majority of the first two weeks would be in VA and MD, then they will be working remotely after that.

Must need to hardwire their system

Hours: 8-4:30 M-F

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 24, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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