Sales Operations Manager - Digital Sales Center

Uber • Seattle, WA • 17h ago

About the Role

We are looking for an outstanding individual to join our Delivery Commercial Operations (DCO) Digital Sales Center (DSC) as the Sales Operations Manager. The ideal candidate is passionate about designing and building creative solutions to our most complex problems. As the Sales Operations Manager for DSC, you will partner closely with the Head of DSC DCO and the Regional DSC Sales Leaders to implement and run the rhythm of business cadence, drive predictability in reporting, analyze business trends, devise regional GTM strategies and lead growth initiatives. The ideal candidate has deep sales operations expertise, broad technical skills, strong financial acumen and analytical background.

In this role, you will implement and execute the commercial business cadences, including forecasting, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the commercial SMB space to unlock new growth opportunities and remove operational friction.

What You'll Do

Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the needs of a growing business.

Manage the development of continuously evolving forecast models using cutting edge methodologies.

Own quantitative analysis of the performance of the BPO sales teams

Manage the weekly, monthly, quarterly and annual business cadences

Develop and nurture strong relationships with regional sales operations leads, DSC leadership, finance, HR, regional Merchant Operations, regional Strategy & Planning, deal desk and other stakeholders

Lead special projects in and outside of their segment and territory.

Basic Qualifications

5+ years supporting a scaling sales operations function with 100+ Account Executives and Account Managers worldwide

Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy.

Intermediate + proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.

Bachelor's degree

Preferred Qualifications

6+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions

1-2 years of experience as an Account Manager or an Account Executive in B2B environment

Experience working in a high-growth B2B company

Experience supporting inside sales or a similar scaled sales function

MBA or higher degree in economics, math, business or similar discipline

Proven ability to influence with and without explicit authority, strong listening skills

Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture

Ability to operate successfully in a lean, fast-paced organization

Ability to scale quickly

Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations

Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required.

Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations.

Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.

Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.

For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

Uber

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