Child Support Enforcement Specialist
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Child Support Enforcement Specialist
Salary
$3,649.00 - $6,566.00 Monthly
Location
Shreveport, LA
Job Type
Classified
Job Number
210142-CSESpecCaddo7725LM
Department
DCFS-Department of Children and Family Services
Opening Date
07/09/2025
Closing Date
7/16/2025 11:59 PM Central
Description
Benefits
Questions
About this Job
Department MISSION
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS). The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children. Services provided include parent location, paternity establishment, child and medical support establishment, enforcement and collection and distribution of support payments.
Minimum Qualifications
Five years of experience in child support enforcement; OR
Six years of full-time work experience in any field plus two years of experience in child support enforcement; OR
A bachelor's degree plus two years of experience in child support enforcement; OR
A master's degree plus one year of experience in child support enforcement.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=172990) .
Job Duties and Other Information
Job Duties:
Work includes processing applications and cases while maintaining a caseload of the highest complexity.
Interprets and applies CSE policy and federal and state laws and regulations.
Provides technical assistance in CSE program policies and procedures.
Conducts formal case reviews to ensure accuracy and timeliness.
Trains, develops, mentors, and evaluates analysts and support staff.
Serves as a backup to the supervisor and performs functional supervisory duties such as training, organizing unit meetings, and providing input to the supervisor.
Works closely with judges, court personnel, district attorneys, and sheriffs to provide services to families. Functions as the agency leader in court.
Position-Specific Details:
Work Location: This vacancy is located in the Caddo Parish Child Support Enforcement office in Shreveport, LA.
Compensation: CSE Specialist position has a Special Entrance Rate (SER) :$22.76/hour.
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy,
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.
Contact Information:
For further information about this vacancy contact:
Laura Milstead
DCFS Human Resources
laura.milstead.dcfs@la.gov
DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities".
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Are you a current permanent status employee of the Department of Children and Family Services?
Yes
No
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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