Sr. Operations Manager

Amazon • Monee, IL • 2d ago

Description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each

Regular bending, lifting, stretching and reaching both below the waist and above the head

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

Continual standing and/or walking an average of 5 miles daily

Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned

Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

Bachelor's Degree or 2+ years Amazon experience.

7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.

Prior experience with performance metrics, process improvement and Lean techniques.

Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.

Preferred Qualifications

Degree in Engineering, Operations or related field and MBA preferred

Experience with a contingent workforce during peak seasons

Ability to handle changing priorities and use good judgment in stressful situations

Interest in long-term career development through assignments in multiple FCs across the nation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Go to Apply

Share this job

Similar Jobs

Customer Service Representative

U-Haul • Markham, IL • 34min ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 2915 W 159th St, Markham, Illinois 60428 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated peop...

34min ago

Go to Apply

Bi-Lingual Account Manager (Operations)

WFF Facility Services • Flossmoor, IL • 1d ago

Management & Administrative

Bi-Lingual Account Manager (Operations) Flossmoor, IL, United States of America $55,000.00 - $60,000.00 Back Apply Now Back Apply Now Overview HES is a premier national provider of facilities management services focused...

1d ago

Go to Apply

Sr. Operations Manager

Amazon • Markham, IL • 2d ago

Management & Administrative

Description Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Addit...

2d ago

Go to Apply

Sales Manager

Vestis Services • Mokena, IL • 2d ago

Management & Administrative

Description Location: Mokena, IL South Chicago, IL Responsibilities/Essential Functions: Lead a team of sales professionals in Chicago, IL and drive profitable sales growth in assigned territory; Recruit, develop, coach,...

2d ago

Go to Apply

Customer Service Associate

Walgreens • South Holland, IL • 3d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Richton Park, IL • 5d ago

Management & Administrative

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and...

5d ago

Go to Apply

Customer Service Representative

U-Haul • Park Forest, IL • 5d ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 2210 Western Ave, Park Forest, Illinois 60466 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated...

5d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Lansing, IL • 6d ago

Management & Administrative

6d ago

Go to Apply

Fleet Manager

Leader Freight Systems Inc • Posen, IL • 6d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12833709 Fleet Manager: Posen IL. Plan, direct, coord transp, storage, distr activ...

6d ago

Go to Apply

Operations Manager

Amazon • University Park, IL • 1w ago

Management & Administrative

Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operati...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.