Site Operations Manager (Technical)

TekSynap • Pensacola, FL • 2d ago

Responsibilities & Qualifications

The Technical Services Site Manageris responsible foroverseeing the performance and daily operations of all IT and Cybersecurity support services provided under the Navy Medicine Operational Training Command (NMOTC) contract. This position serves as the primary point of contact for the contractor and holds full authority to manage staff, resolve issues, and ensure contract compliance.

RESPONSIBILITIES

Lead and manage all contract activities related to technical services across NMOTC and its subordinate commands.

Serve as the principal liaison to Government stakeholders, ensuring clear communication and efficient operations.

Provideremotesupport during outages, including coverage on federal holidays or administrative closures.

Supervise IT support personnel and ensure compliance with DoD and Navy IT policies, cybersecurity standards, and procedures.

Ensure staffing coverage and quality service delivery at multiple CONUS locations, including Pensacola, San Diego, Groton, Fort Bragg, and others.

Support quality control and continuous process improvement initiatives across all technical service areas.

Respond toemergentservice needs, coordinate corrective actions, andsubmitrequired reports and documentation.

REQUIRED QUALIFICATIONS

10 years of DoD/DoNindustry IT experience or 15 years of general IT experience.

5 years of supervisory experience supporting IT systems under DoD governance or 7yearsgeneral supervisory IT experience.

Demonstrated experience managing distributed IT operations in a government or military environment.

Ability to manage personnel, schedules, and communications across multiple sites and stakeholders.

Preferred experience with Navy Medicine, DHA, NMCI, SIPR/NIPR networks, and MEDCOI environments.

Preferred familiarity with cloud computing services (IaaS, PaaS, SaaS) and Navy's "Cloud First" policy.

COMPETENCIES

Leadership & Team Management

DoD/DoNIT Operations Expertise

Cybersecurity & Compliance

Communications & Stakeholder Engagement

Overview

We are seeking aTechnical Services Site Managerto join ourteamonITSSsupporting Department of Navy.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com .

Apply now to explore jobs with us!

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Location :Onsite coverage at NMOTC HQs Pensacola, FL

Type of environment :Office

Noise level :Medium

Work schedule : Schedule is day shift Monday - Fridayduring core business hours

Amount of Travel :20%- The Contractor willbe requiredto do site visits throughout the Continental United States (CONUS) during the performance of this contractor

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employeeis regularly required tousehandstohandle, feel,touch;reach withhandsand arms; talkandhear. The employeeis regularly required tostand;walk;sit;climb or balance; and stoop, kneel, crouch, or crawl. The employeeis regularly required tolift upto 10 pounds. The employee isfrequentlyrequired tolift upto 25pounds;and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

USCitizenship

Clearance requirement :Active Top Secret (T5 Investigation)

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties,responsibilitiesand activities may change at anytimewith or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order toprovide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, geneticinformationor any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

Job Locations US-FL-Pensacola

ID 2025-8150

Category Information Technology

Type Regular Full-Time

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