Customer Service Associate

Walgreens • Akron, OH • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1637128BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 302 CANTON RD,AKRON,OH,44312

Full District Office Address: 302 CANTON RD,AKRON,OH,44312-01602-03741-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03741-AKRON OH

Similar Jobs

SAP - Supply Chain - Senior Manager - Consulting - Location OPEN

EY • Akron, OH • 16h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

16h ago

Go to Apply

Customer Service Technician

Windstream Communications • Hudson, OH • 1d ago

Management & Administrative

Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of the Kinetic family, you'l...

1d ago

Go to Apply

Management Training Program, Operations Supervisor

ABF Freight • Akron, OH • 1d ago

Management & Administrative

Job Description When joining our Management Training Program, you will join the company as an Operations Supervisor. The program is a 20-week program and you will be trained on every aspect of our company and industry fr...

1d ago

Go to Apply

Regional EHS Manager, Manufacturing

ICP Group • Norton, OH • 3d ago

Management & Administrative

Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of market...

3d ago

Go to Apply

Licensed Optician - General Manager

America's Best • Akron, OH • 3d ago

Management & Administrative

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the op...

3d ago

Go to Apply

Supervisor Transmission Project Management - Multiple FE Locations

FirstEnergy Corp • Akron, OH • 4d ago

Management & Administrative

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger...

4d ago

Go to Apply

Inventory Control

Fastenal Company • Akron, OH • 4d ago

Management & Administrative

Job Description Inventory Control 940 W Wilbeth Rd, Akron, OH 44314 OH100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 12:00am - 4:00am MON TUE WED THU FRI 12:00am - 5:00am Up to 25 hours/week OVERVIEW: Fi...

4d ago

Go to Apply

Shipping/Receiving Clerk

Fastenal Company • Akron, OH • 4d ago

Management & Administrative

Job Description Receiving 940 W Wilbeth Rd, Akron, OH 44314 OH100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 2:00am - 7:00am MON TUE WED THU FRI 7:15am - 11:15am MON TUE WED THU FRI 3:15pm - 7:15pm Up to...

4d ago

Go to Apply

Manager, HCS Operations Support - REMOTE

Molina Healthcare • Akron, OH • 5d ago

Management & Administrative

Job Description Job Summary Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum...

5d ago

Go to Apply

Defined Benefits Analyst, Retirement Plan Services

Charles Schwab • Richfield, OH • 5d ago

Management & Administrative

Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. D...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.