Clinic Administrative Assistant

Fresenius Medical Care North America • Marlborough, MA • 1d ago

PURPOSE AND SCOPE:

Performing general office duties incorporating a_ variety of basic and routine clerical and secretarial duties in a _clinical environment.

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Under general supervision, follows established company policies and procedures and applies acquired job skills to:

Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:

Answering telephone & routing calls to the appropriate person

Professionally greet all patients and guests.

Maintain a professional environment at all times. Monitors the reception and waiting areas.

Distributing incoming mail.

ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.

Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes

Scheduling and Registration - Responsibilities may include the following based on location and business need:

Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.

Prepares medical records for facsimile or mail related to travel, transplant, disability and others.

Organizes travel for patients by contacting and providing requested medical records.

Coordinates with transient patient paperwork.

Coordinates transfer placements and confirmations along with Clinical Manager.

Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.

Assist with medical appointment referrals and scheduling.

Assist with transportation coordination and referrals.

Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.

Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:

Setting up and maintaining filing systems and basic databases as applicable.

Completing forms and reports as required by the various company offices and outside vendors and agencies.

Preparing purchase orders using the appropriate software application.

Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.

Maintaining inventory of the necessary office supplies

Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).

Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.

Assemble,fileandmaintainpatientmedicalrecords

Printpatientscheduleandpullpatientchartsdaily.

Arrangeforpackagepickupanddelivery.

Assists with month-end reporting requirements.

Participate in collaboration sessions such as center/team huddles and staff meetings.

Attend education and training sessions as appropriate and apply key learnings.

SKILLS:

Knowledge of office procedures required.

Proficient in Microsoft office applications

Ability to adapt to supporting software applications.

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Strong organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

SUPERVISION:

None

EDUCATION :

HighSchoolDiploma or GED required

EXPERIENCE AND REQUIRED SKILLS :

Minimum 6 months relevant experience without a degree.

1-2 years related experience preferred.

Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.

Pleasanttelephonemanner.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Similar Jobs

Dental Assistant - Entry level

Aspen Dental • Natick, MA • 20h ago

Hospital & Medical

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, generous benefits package, and...

20h ago

Go to Apply

Home Health Physical Therapist

BAYADA Home Health Care • Westborough, MA • 1d ago

Hospital & Medical

$7,500.00 SIGN-ON BONUS!!! Full-Time Home Health Physical Therapist Flexible Schedule, Work/Life Balance and Great Benefits Package BAYADA Home Health Care is currently seeking an experienced Full-Time Physical Therapist...

1d ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Worcester, MA • 1d ago

Hospital & Medical

Job Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patie...

1d ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Southborough, MA • 1d ago

Hospital & Medical

1d ago

Go to Apply

Medical Assistant

Beth Israel Lahey Health • Wellesley, MA • 2d ago

Hospital & Medical

Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. M...

2d ago

Go to Apply

Home Health Physical Therapist

BAYADA Home Health Care • Worcester, MA • 4d ago

Hospital & Medical

$7,500.00 SIGN-ON BONUS!!! Full-Time or Part-Time Physical Therapist - Home Health Flexible Schedule, Work/Life Balance and Great Benefits Package BAYADA Home Health Care is currently seeking an experienced Full-Time or...

4d ago

Go to Apply

Outpatient Home Health Physical Therapist

BAYADA Home Health Care • Natick, MA • 4d ago

Hospital & Medical

Full -Time Outpatient Physical Therapist Home Health within Senior Living Communities Comprehensive Benefits Package And Work/Life Balance!! BAYADA Home Health Care is currently seeking an experienced Physical Therapist...

4d ago

Go to Apply

Physical Therapist Assistant

ATI Physical Therapy • Acton, MA • 1w ago

Hospital & Medical

Overview Are you a Physical Therapist Assistant looking to thrive in a supportive, balanced environment? Join ATI, a leader in Physical Therapy, where you'll be part of a team redefining MSK care. With a mission to deliv...

1w ago

Go to Apply

Physical Therapist

ATI Physical Therapy • Sudbury, MA • 1w ago

Hospital & Medical

Overview Are you a Physical Therapist looking to thrive in a supportive, balanced environment? Join ATI, a leader in Physical Therapy, where you'll be part of a team redefining MSK care. With a mission to deliver excepti...

1w ago

Go to Apply

Physical Therapist

ATI Physical Therapy • Acton, MA • 1w ago

Hospital & Medical

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.