Specialist - Construction Reporting & Data Analytics

Consolidated Edison Company of New York, Inc. • New York, NY • 10h ago

OverviewThe section is looking for a highly skilled and motivated Specialist to join our team, working under the guidance of the Section Manager, to oversee the data analysis and business intelligence reporting for the Construction organization. In this role, you will collaborate with internal customers, work with cross function business partners, and partner with internal teams to assess requirements for business intelligence reporting, planning and documenting the development criteria, designing/editing/improving databases queries, testing and validating query results in preparation of creating and maintaining the business intelligence reporting. This individual will provide data analysis and oversee the report creation as a point of contact for customer inquiries or issues. This position will need to ensure the effective communication of accurate and quality-controlled reporting while maintaining the highest standards of customer service. The individual should be focused on driving excellence, innovation in customer support, data accuracy, developing reporting, and providing insight about the data.ResponsibilitiesCore Responsibilities- Report Development: Create, review, test, publish and validate new business intelligence reports and enhancements to existing reports. Write business requirement documents, coordinate user acceptance and ensure reporting accuracy.- Data Management: Identify, map, and analyze database schemas. Write/edit structured query language (SQL), troubleshoot technical problems to develop and publish Microsoft Power BI reports.- Data and Database Support: Support the design, testing, and approval of data tables when server database changes or enhancements occur.- Work Tracking: Track work requests, maintain project schedules, provide project status updates, address technical issues, and collect feedback to ensure user satisfaction.- Project Coordination: Gather requirements, ensure clear communication, implement timely solutions, coordinate across departments, monitor progress, and ensure quality assurance through report accuracy.- Stakeholder Communication: Facilitate stakeholder requests, communicate with stakeholders, and make informed decisions based on data results to recommend business reporting solutions.- Customer Satisfaction: Drive initiatives to enhance customer satisfaction, engage with customers, and solution customer inquiries. Continuously seek process improvements and enhance reporting standards.- Collaboration: Collaborate on assignments and projects across the company with customers and colleagues.- Compliance and Safety: Ensure compliance with Construction procedures. Follow safe work practices in accordance with Company policies and governmental regulations.- Training and Support: Provide training and support for the users of the reporting. Interact with Company employees to address issues related to reporting and data accuracy.- Emergency Management: Participate in the Companys emergency management assignment as required.QualificationsRequired Education/Experience- High School Diploma/GED and 5 years work experience or- Associate's Degree and 4 years work experience or- Bachelor's Degree and 3 years work experienceRelevant Work Experience- Experience with structured query language (SQL), Microsoft Power BI and database Schemas, required. Required- Experience in creating, implementing, testing, training, triaging, or upgrading business intelligence reporting and database Schemas, required. Required- Proficient in the Microsoft suite of programs and be able to learn and use other computer applications and systems utilized within construction (For example, Tableau, IBM Maximo, IBM FileNet, Oracle EBS, Smart App, SQL Developer and Oracle Developer, and Databases) required. Required- A minimum of 3 years related work experience in at least one of the following functional areas: Computer Science, Information Technology, Business

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