Community Manager

Sun Communities • Saline, MI • 4h ago

River Ridge At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive! OVERVIEW Community Managers are responsible for the operation and profitability of the community. They serve as the point of the contact for residents and are on-call 24 hours. Community Managers handle everything from administrative duties, marketing, leasing and sales of new and pre-owned homes to property maintenance, budgeting, performance management, and resident relations. JOB DUTIES Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures. Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded. Partners with Team Relations on team member counseling and recommendation of termination when appropriate. Conducts team member performance reviews and recommends compensation adjustments. Markets models, pre-owned & brokered homes for sale; prepares documents to list and sell homes Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts Handles delinquencies & approves eviction proceedings while adhering to Suns policies Monitors, codes, and approves all invoices for operating expenses & sales related costs Resolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelines Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations Reviews and approves/denies residency applications Initiates lease renewals and rent increase letters, ensuring timely distribution Consults with RVP to determine the best course of action in the event a situation does not have an established guideline Inspects and recommends purchase and renovation of used/repossessed homes Prepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-ins Handles emergencies that arise onsite, ensuring adherence to standard procedures Ensures compliance of safety policies; completes incident reports in a timely manner Ensures that community appearance is maintained to Suns curb appeal standards Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs Reports deficiencies that would adversely affect the operation of the community Reviews and compiles property accounting reports for the Accounting team All other duties as assigned REQUIREMENTS High School Diploma or GED (Required) Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred) 2 years property management experience, including 2 years of supervisory experience 6 months prior sales and leasing experience 6 months previous experience using NetSuite General knowledge of maintenance Demonstrated leadership abilities Strong organizational skills Excellent verbal and written communication skills Solid negotiation skills Ability to thrive in a fast-paced environment Working knowledge of basic accounting principles Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet Flexibility to respond to community needs during non-business hours * Ability to live on-site within the community (housing provided) REWARDING BENEFITS At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to giv

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