Description
Introduction
Do you want to join an organization that invests in you as a(an) Coord Patient Account PRN? At Chippenham Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
Chippenham Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Coord Patient Account PRN like you to be a part of our team.
Job Summary and Qualifications
What You Will Do In This Role:
Responsible for timely and accurate patient registration.
Interviews patients for all pertinent account information and verifies insurance coverage.
Responsible for reviewing the Financial Clearance Worklist daily and visiting in-house patients; collecting estimated patient liability amounts; explaining all financial information, responsibilities and working closely with outside agencies to ensure patient's financial coverage.
Assists in providing customer service to guests and visitors.?
Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits and payment of services from legally responsible patients.
?Work closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach.
?Collect/request deposits and copays.
?Register all patient @types.
?Assists in resolving patient concerns.
?Maintains effectiveness of patient flow.
?Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.
?Visits all patients upon or after admission to review financial responsibility.
?Follows all guidelines set forth in the Cash Handling policy.
?Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements.
?Assist patients with payment arrangements and in co-ordination with the Medicaid Eligibility.
?Staff assists patient with financial applications.
?Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies.
?Escalates any concerns as needed to supervisor or through matrix reporting structure.
?Enter pertinent insurance information into the HIS system (i.e. Meditech).
?Enters appropriate notes for all patient encounters.
?Maintain professional image and implement excellent customer service to customers.
?Complete financial analysis and collect estimated patient liabilities.
?Follow up with patients for necessary signatures if they were incomplete at time of hospitalization.
?Promotes and demonstrates excellent customer service in person and on the phone.
?Greets visitors and customers and directs to destination.
?Oversee the daily activities of the registration area to insure department standards are met.
?When appropriate, relieve staff members during employee sick/vacation time.
?Attends in-service presentations, and completes mandatory education, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards.
What qualifications you will need:
High School Graduate / GED
Chippenham Hospital has provided quality healthcare services since 1972, giving patient's access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 460+ bed hospital is one of the region's leading acute care facilities located on the Southside of Richmond. We are the region's first choice for orthopedics, joint care, behavioral health and cardiovascular care. The Joint Commission awarded Chippenham Hospital the Gold Seal of Approval and named us a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement and surgical care. We are also a Level I Burn Center and Level I Trauma Center.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Coord Patient Account PRN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
