Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Your Career
We are seeking a results-oriented Channel Sales Operations Manager to drive operational excellence across our channel sales ecosystem. This role will serve as a strategic advisor and operational partner to our Channel Sales leadership, supporting key initiatives across planning, performance tracking, process optimization, and partner enablement.
This individual will play a critical role in scaling our channel sales function, improving partner experience, and ensuring data-driven decision making across the partner go-to-market organization. The ideal candidate brings strong systems fluency, process rigor, and the ability to lead through ambiguity while delivering operational excellence across many workstreams.
Your Impact
Operational Excellence: Drive process improvements and automation initiatives to enhance efficiency in channel programs, partner onboarding, deal registration, and incentives management
Partner Planning & Performance: Support annual and quarterly partner planning, including segmentation, territory assignments, and partner quota allocations. Track channel sales KPIs and deliver performance insights to channel leadership
Sales Tools & Systems: Act as the business lead for channel-related systems (e.g., PRM, CRM), partnering with IT and global sales operations to ensure data quality and tool effectiveness
Reporting & Analytics: Deliver actionable analytics on a regular cadence and dashboards to monitor pipeline, bookings, and partner performance. Provide ad-hoc analysis to support strategic decisions.
Incentives & Program Support: Operationalize and track partner incentives, rebates, and MDF (Marketing Development Funds), ensuring accurate and timely execution
Cross-Functional Collaboration: Work closely with Channel Sales, Finance, Legal, Marketing, and Operations teams to align on priorities and ensure smooth execution of channel initiatives
Your Experience
8+ years of experience in partner operations, channel operations, or related sales/business operations roles, preferably within a SaaS or high-growth tech company
Demonstrated ability to identify operational gaps, define scalable solutions, and drive cross-functional alignment to implement them
Understanding of channel sales motions, including two-tier distribution, VARs, and global systems integrators.
Advanced skills in Excel/Google Sheets (pivot tables, vlookups, visual storytelling) and PowerPoint/Google Slides
Hands-on experience with Salesforce, Clari and Tableau preferred.
Strong business acumen and judgment, analytical and problem-solving skills, and ability to structure solutions to complex problems
Strong communication, collaboration, and leadership skills, and the ability to effectively partner with all levels of management
Self-starter, highly motivated with insatiable curiosity to learn about and influence the business
Works well within a matrixed environment, with the ability to manage simultaneous projects with multiple stakeholders, and tight deadlines
The Team
Our Sales Operation team members support our sales account managers and systems engineers to assist in large organization's migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world.
You support the sales team by providing research, reports, and support systems and processes that enable the process of sales. It's a true partnership, one built on building the best cybersecurity solutions for each individual client.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127000/YR - $205500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) .
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
