Req ID: RQ202575
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Secret
Public Trust/Other Required: None
Job Family: Account Management
Skills:
Account Management,Client Relationship Building,New Sales
Experience:
5 + years of related experience
Job Description:
TSS Account Management Senior Manager is a critical position in the Technology Shared Services Growth team focused on working across GDIT to coordinate, sell, and orchestrate professional services, staff augmentation, managed services, rated services and product offerings. Responsible for growing relationships with customers, assisting in managing the pipeline, qualifying opportunities, communicating value statements, supporting proposal efforts, and coordinating resources to support critical opportunities.
TSS Account Management Senior Manager is also responsible for mentoring, educating, and growing talent supporting proposals and capture across our organization. The TSS Account Management Senior Manager must be highly organized, self-motivated, have experience solutioning professional services staffing models, and capable of driving opportunities to closure. This is a hybrid position with 10-25% travel.
HOW ACCOUNT MANAGEMENT SENIOR MANAGER MAKES AN IMPACT:
Account Management Senior Managers will manage all elements of capture and proposal lifecycle, including developing the pipeline, executing call plans, facilitating, and executing client meetings, designing teaming strategy, negotiating with team partners, and pricing and proposal development, including managing responses and writing content
Develop and manage key stakeholder relationships, keep the business leadership team informed, and engage in advancing strategic partnerships with clients, divisions, and industry partners
Establish and maintain high customer engagement level through meetings, business meals, cadence calls and networking activities
Execute the qualification of opportunities by determining the alignment of opportunities with our services and offerings in relation to our strategic goals and growth metrics along with supporting opportunity gate reviews
Create, tailor and deliver capability briefings/presentations to help educate, shape and influence thinking around client challenges, solutions, and explain our value proposition and delivery models
Create proposal content featuring our capabilities, services, delivery lines and models, rated service and product offerings, and past performance in alignment with proposal win themes
Establish and blend division, TSS, and client relationships to drive growth and new sales channels working alongside the TSS leadership team and create and execute growth strategies
Formulate, analyze, and determine new potential business ventures and areas of growth for TSS based on TSS past performance, current capabilities, and staffing models
Mentor, educate, and grow talent supporting proposals and captures across our organization including the creation of education plans, trainings (and necessary materials), and work guides
Manage our organization's engagement on strategically critical opportunities through the entire proposal lifecycle acting as an interface between our organization and division capture efforts. This includes initial contacts with customer, arranging meetings, coordinating demonstrations with customers, negotiating work share, coordinating our solutions architects and subject matter experts to support pre-proposal and proposal material creation, finalizing proposal delivery packages, and communicating proposed solutions/costing with our delivery lines
Manage and maintain TSS' pipeline for all delivery lines, aligning opportunities with delivery lines, strategic goals and growth metrics
WHAT YOU'LL NEED TO SUCCEED:
BA/BS plus:
5 years of experience selling and solutioning technical environments to include both technologies, staffing and concept of operations to the public sector, defense contractors, or government facing consultation organization, or like organization
5 years of experience managing capture and business development talent including demonstrable experience of coordinating management and educational experience across a remote, nationwide, workforce
Demonstrated experience building, managing, maintaining and prosecuting a sales pipeline, yielding an annual sales volume of at least $20M in services or solutions and achieving related goals
Demonstrable experience identifying customer values streams and motivators interlocking customer requirements with value driven solutions
Excellent written and oral communication skills and experience creating and presenting presentations to executives
Demonstrated experience developing and maintaining effective business relationships with clients and partners
Excellent organizational skills with the ability to manage multiple projects simultaneously without impacting performance
Must have the ability to obtain and maintain government security clearances
Experience working with Shipley capture processes and methodologies
Must be able to travel up to 25% of the time
Hybrid to Falls Church, VA at least three (3) days per week mandatory
NICE TO HAVE:
10+ years' experience selling and solutioning professional services/staff augmentation to the public sector, defense contractors, or government facing consultation organization, or like organization
10+ years working in, or for, the public sector, defense contractor, government facing consultation organization, or like organization with experience and understanding of the government acquisition methods, proposal cycles and capture process
In depth and detailed understanding of staffing, program delivery, and professional services associated with ServiceNow, customer engagement/call centers, data & analytics, cloud, software development and testing, and cyber security capabilities
Technical background and/or experience delivering information technology support services to Federal or State/Local government agencies
Sales Engineering experience
Experience across the entire capture process including running, contributing, and participating in gate reviews (i.e., color team)
Experience developing, tracking and evaluating government Request for Information and Request for Quotes including contributing to associated responses
Experience working with large amounts of data with the ability to synthesize data into critical value driven summary statements or graphics
Prior experience supporting GDIT as a partner, subcontractor, vendor or in a like capacity
Self-motivated, driven, problem solver fueled by challenges with the ability to overcome and manage setbacks, and be effective working both independently and in a team
Has Shipley credentials/certifications, technical certifications and/or PMP
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
The likely salary range for this position is $148,750 - $201,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans