Guest Services/Valet Attendant - Full Time

Crescent Hotels and Resorts • Englewood, CO • 2d ago

Description

About our property

The Denver Inverness a Hilton Golf & Spa Resort located in Englewood is an inviting suburban hotel and conference center that is devoted to creating memorable experiences for our guests, associates, owners and community. Offering a remarkable array of leisure amenities, the hotel is a true community resource and ideal setting for all of the key events in our guests' business and personal lives.

Why work for us?

-Hilton Hotel Discounts, Career advancement

-Paid Time Off (vacation, sick, bereavement, and Holidays), 401K Match

-Free: Parking, free lunches, free pay-day breakfast, a lot of employee activities and celebrations where you can win more money, referral bonuses if you refer someone

Location: The Inverness Denver, a Hilton Golf & Spa Resort

Compensation: $18.54 per Hour

Schedule: Open availability

Shift: AM, PM or Mid shifts

Education, Experience, Skills:

-Six months related experience preferred.

Valid driver's license required, must be 21 years old for this position

Clean driving record required with no moving violations within the last 3 years, required

Position Summary:

The primary duties of the door person are to coordinate the flow of the front of the hotel, greet guests/vehicles as they arrive to/depart from hotel, and accommodate guests during their stay in a pleasant and efficient manner.

Park and retrieve guest valet vehicles as requested in a safe manner.

Essential Functions of the Job:

-Approaches all encounters with guests and employees in a friendly, professional, and service-oriented manner.

-Greets guests in a pleasant manner.

-Escorts guests to the reception desk.

-Loads and unloads luggage carts.

-Loads and unloads hotel vehicle with luggage.

-Shows guestrooms and suites as needed.

-Escorts guests to rooms if requested.

-Deliveries items to guestrooms, as needed.

-Checks and stores luggage for arrivals and departures.

-Answers the telephone, takes appropriate messages.

-Provides information, maps, and directions as required.

-Gives directions.

-Opens and closes vehicle doors for arriving and departing guests.

-Exhibits extensive knowledge of facilities, amenities, and services.

-Handles guest's requests without transferring guest calls to other areas.

-Makes manager aware of any guest's comments or complaints.

-Performs any other job-related task as directed by the management.

-Issues valet parking tickets.

-Park and retrieve valet vehicles in a safe manner according to the Vehicle Driving Policy

-Remains posted at front door at all times.

-Facilitates line up of on-coming shift to ensure proper communication of events.

Additional Job Duties:

-Maintains current listing of local and area attractions, special events and activities.

-Maintains list of local transportation guides, churches, sport arenas, etc.

-Reports to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules.

-Reports to shift on time.

-Maintains regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel.

-Enforces and complies with all policies and procedures for the Bell Services department, and Hotel.

Physical requirements of the position include:

-Ability to work occasional long hours.

-Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/ or up to

-20 pounds to force constantly to lift, carry, push, pull or otherwise move objects.

-Ability to work entire shift standing.

-Ability to drive both manual and automatic transmission vehicles.

Application Deadline: July 30, 2025, or until the position has been filled.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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