Field Service Account Manager

Clean Harbors • Laurel, MD • 6h ago

Clean Harbors is seeking a Field Services Account Manager , to join the Environmental Sales team. The Field Services Account Manager is responsible for hunting and obtaining new Field Services business at existing accounts and new customers within an assigned territory. As an experienced professional, a Field Services Account Manager develop and deepen relationships with high-value customers in their assigned territory to gain dominant market share and expand customer wallet share for profitable Field Services revenue.

Health and Safety is our #1 priority and we live it 3-6-5;

Comprehensive health benefits coverage after 30 days of full-time employment;

Group 401K with company matching component;

Generous paid time off, company paid training and tuition reimbursement;

Positive and safe work environments;

Opportunities for growth and development for all the stages of your career.

Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner

Identify, hunt and close net new business opportunities at existing customers

Identify and map white space in all owned accounts; penetrate areas to grow business at existing customers

Identify, hunt and close business with new customers

High touchpoints with customers and prospects to increase wallet share, developing network within accounts and prospects to increase awareness of CH FS capabilities

Collaborate consistently with FS heavy CAMs to expand Corporate and Key account access

Meet quarterly and annual revenue objectives.

Complete annual Sales Revenue Budget.

Develop strong, collaborative relationships with local branches. Pushing back on operations as needed. Elevate obstacles with urgency and a bias-to-action.

Assist in the collection of invoiced revenue from Customers.

Track activities, opportunities, and accounts through CH tools, utilizing insights to craft strategies and cross-sell opportunities to create richer relationships with existing customers, cementing stickiness and provider-of-choice relationships

Manages and controls Sales expenses.

Maintain daily awareness of sales activities and results.

Negotiate pricing and contract requirements.

Handoff established customers to farmers roles within the org in order to remain focused on hunting new business opportunities

Established point of contact and problem resolver for all assigned accounts and new business opportunities.

Performs other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business.

Customer Relationship Management : Cultivate and advance relationships with internal and external stakeholders to define and deliver program goals that maximize profitable revenue and make the Company an indispensable partner to each assigned Enterprise Account.

Establish and Execute Effective Sales Strategies : Identify opportunities across the Enterprise Account to expand share of wallet, identify and penetrate new opportunities and leads, negotiate contracts and persuade senior stakeholders, and align resources and communications that deliver sustainable and sticky profitable revenue.

Bachelor's Degree with a preference toward those in Sales, Marketing, Business, or related fields

Minimum 7 years relevant experience, as high level "C" sales development and management or combination of relevant experience in the industry

Verifiable successful track record of multi-million-dollar annual quota attainment

Proven track record of developing and executing sales strategies; target customer selection, sales processes, account development and multi-tiered relationship building

A producer with a demonstrated track record of identifying, creating, and closing deals, and ultimately building a business

Demonstrated tact, discretion, and sound business judgment

Senior-level experience in overseeing multiple states, locals, and customers in the industry; in-depth understanding of industry drivers

Ability to influence and cultivate strong internal relationships and develop sales support resources

Strong negotiation and persuasion skills, with ability follow-through on client contracts

An enthusiastic and polished people-person exceptional interpersonal skills; demonstrated ability to navigate complexity and ambiguity

Tireless, high-energy professional with a bold and innovative flair

Strong executive presence, polish, and political savvy with mature commercial acumen

A strategic thinker with excellent verbal and written communication skills; listener and presenter able to communicate effectively (both written and verbal) and influence all C suite buyers

Proficient background resolving customer issues within RCRA, DOT, CERCLA, Environmental Remediation, Emergency Response, Industrial High-Pressure Cleaning applications preferred

Able to multitask, prioritize, and manage time efficiently

Strong computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills

Self-starter and autonomous goal achiever that brings cross-functional teams together to deliver profitable revenue results

Strategic and Conceptual selling expert

Adept analytical skills and project planning/management experience

Comfortability working in a matrixed environment

Ability to travel 30-50%

Clean Harbors Field Services teams perform a multitude of services, including sump and tank pump-outs, tank cleaning requiring confined space entry and vacuum services, building or site decontamination, large remediation projects and emergency response.

Clean Harbors is an equal opportunity employer.

Clean Harbors is a Military & Veteran friendly company.

*CH

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