Customer Service Associate

Walgreens • Chicopee, MA • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1634976BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 577 MEADOW ST,CHICOPEE,MA,01013

Full District Office Address: 577 MEADOW ST,CHICOPEE,MA,01013-01876-17673-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17673-CHICOPEE MA

Similar Jobs

Customer Service Associate

Walgreens • Monson, MA • 4h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4h ago

Go to Apply

Strategic Account Manager

Casella Waste Systems Inc. • Springfield, MA • 4h ago

Management & Administrative

Position Summary The Strategic Account Manager fosters and maintains relationships with new and existing business accounts by delivering excellent account management, providing innovative solutions to solve unique busine...

4h ago

Go to Apply

Manager Night Warehouse

Performance Food Group • Springfield, MA • 5h ago

Management & Administrative

124280BR Job Title: Manager Night Warehouse Location: Performance Springfield (0735) Job Description: The Night Warehouse Manager position will perform the following duties: Directs all warehouse operations including shi...

5h ago

Go to Apply

Administrative Assistant-Entry Level

Taxland • Springfield, MA • 5h ago

Management & Administrative

Administrative Assistant-Entry Level We are seeking a highly motivated individual to join our team as an administrative assistant. No experience required. Key Responsibilities- Answer incoming phone calls and respond to...

5h ago

Go to Apply

Entry Level Administrative Assistant

Taxland • Easthampton, MA • 5h ago

Management & Administrative

EASTHAMPTON/SPRINGFIELD Entry Level Administrative Assistant We are seeking a highly motivated individual to join our team as an administrative assistant. No experience required. Key Responsibilities- Answer incoming pho...

5h ago

Go to Apply

Manager Night Warehouse

Performance Food Group • Springfield, MA • 5h ago

Management & Administrative

5h ago

Go to Apply

Customer Service Representative

U-Haul • West Springfield, MA • 1d ago

Management & Administrative

Location: 380 Union St, West Springfield, Massachusetts 01089 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer S...

1d ago

Go to Apply

Associate Account Manager

ArcBest • Enfield, CT • 1d ago

Management & Administrative

Job Description The Associate Account Manager works with the region's Senior Account Manager, Account Managers, and District Sales Manager to enhance customer service and streamline sales activity. This role focuses on m...

1d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • West Springfield, MA • 4d ago

Management & Administrative

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and...

4d ago

Go to Apply

Customer Service Specialist

Florence Savings Bank • Easthampton, MA • 6d ago

Management & Administrative

Customer Service Specialist, Easthampton Office Regular Full-Time Hourly Easthampton Office, Florence, MA, US Requisition ID: 1656 Are you looking for an employer that provides 4+ weeks of PTO and benefits upon hire, foc...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.