PerformCare New Jersey, a member of the AmeriHealth Caritas Family of Companies, serves youth ages 5 to 21 and their families by providing the resources, tools, and support they need to optimally participate in behavioral health services, intellectual and developmental disability (I/DD) support, and substance use treatment within their homes, schools, and community settings. For more information, please visit https://www.performcarenj.org/
Role Overview:
Provides strategic direction and leadership for data and technical services for a state or regional health plan, including telecommunication systems, operating systems, and all hardware and software located in-house and at remote locations. Oversees the study, creation, and implementation of structures and algorithms to improve communication, understanding, and management of health plan information. Interfaces with internal/external customers on all issues related to data. Identifies and defines data, technical needs, and solutions, manages departmental resources, and determines/prioritizes multiple project requirements and deliverables to ensure successful implementations. Directs the planning, implementation, and operations of local Information Technology in a manner aligned with AmeriHealth Caritas' corporate IT initiatives and in support of company-wide goals and objectives. Directs local project management to ensure the timely execution of projects and the implementation of plan/organizational initiatives.
Work Arrangement: This is a hybrid position; the incumbent will work from the Robbinsville, NJ office 3 days/week.
Responsibilities:
Oversees the study, creation, and implementation of structures and algorithms to improve communication, understanding, and management of health plan information.
Facilitates efforts with internal/external customers and IS corporate on technology and procedures required for the sharing of data, including, but not limited to, Medicaid claim data to the State
Identifies and defines data and technical needs and solutions, manages departmental resources, and determines project requirements and deliverables to ensure successful implementations
Supports the implementation of systems, data, and technical needs when new business opportunities arise
Identifies and defines opportunities for improvement in existing data and technical processes
Investigates, develops, and presents cost/benefit analysis of implementing technology solutions to improve operation-wide efficiencies
Ensures priorities of all functional areas are appropriately addressed and supported
Manages internal resources and projects and acts as liaison with external team members
Assigns roles and responsibilities
Monitors project status and ensures all team members meet timeliness and quality standards
Provides formal project updates, reviews, and reports to appropriate management
Manages and mentors direct reports and provides annual and performance reviews
Directs the strategic planning, implementation, and operations of local Information Technology in a manner aligned with AmeriHealth Caritas' corporate IT initiatives and in support of company-wide goals and objectives using tools established by the corporate IT Director of Strategy and Innovation
Maintains a plan technology roadmap identifying key technology initiatives initiated by corporate IT and the Plan, their timelines, and plan resourcing
Oversees the governance process
Develops and oversees Plan IT training programs for all employees
Works collaboratively within corporate structure on cross-functional and cross-LOB projects, including but not limited to, Data Warehouse structure, Data Intake, Technical and data tools, Applications, Technology direction, and review
Manages the budget process
Serves as local IS Security Liaison
Deals with many diverse and varied problems or activities, not necessarily related, requiring constant/frequent attention and action
Performs other related duties and projects as assigned
Adheres to AmeriHealth Caritas policies and procedures
Education/Experience:
Master's Degree in Computer Science, Information Technology, and/or Management
Minimum of ten (10) years of IT management experience, including software development, goal setting, and project management. Working knowledge of systems development, interoperability with large IT, governmental systems, telecommunications, data center operations, and help desk operations
Current/recent project management experience
Ability to handle multiple competing tasks in an ordered manner
Ability to prioritize to ensure deliverables are met
Excellent business analysis skills
Strong presentation skills
Ability to handle conflict and difficult situations
Excellent communication skills, verbally and in writing, with all internal and external customers
Ability to build effective partnerships
Strong leadership/supervisory, organizational, and time management skills
Ability to work as part of a team and foster a team environment
Experience in the managed care industry is preferred
The range displayed in this job posting reflects the minimum and maximum for new hire salaries for the position in the Robbinsville, NJ area. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education, certifications, or training. AmeriHealth Caritas associates are eligible to participate in our annual incentive program and will also receive our benefits package, consisting of medical, vision, dental, life insurance, disability insurance, 401(k), paid time off and more. The targeted hiring range for this role is expected to be between $129,000 and $214,000
As a company, we support internal diversity through:
Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.
