At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Lead Data Scientist - Clinical Product Analytics & Behavior Change
A Brief Overview
Our Consumer Analytics team provides insights, designs personalized outreaches and nudges, and experiments at impressive scale: >100M messages per year. These messages educate members on truly meaningful things like staying adherent to medications, avoiding admissions to hospitals, and improving overall health (not about getting people to click on ads!).
We do this through a combination of rules, statistical, and ML models that identify who to target, an experimentation platform that we've built that allows complex journeys and test designs, and a combination of channels and vendors that deliver messages including SFMC. We do this hand in hand with our data engineering and marketing partners.
You will lead a team that brings our insights and personalized outreaches and nudges to our B2B clients and their members (think health plans or employers providing health insurance and services to their employees).
As the technical product owner of our adherence solutions, you will work closely with the general business manager to ensure our solutions deliver value for our clients and continue to improve. You will have an opportunity to dive deep into the dynamics of medication adherence and design a best-in-class solution that meets members where they are on their health journey and supports them with staying adherent to their medication regimen.
What you will do:
Be the technical product owner of our medication adherence solution, responsible for developing a product roadmap, managing and improving product performance, and designing impactful member experiences and nudges that enable members to stay adherent to their medication regimen.
Mentor and lead a multi-disciplinary team of data scientists and engineers that develops and deploys robust machine learning and statistical models to optimize patient engagement tactics, patient experience, and medication adherence.
Design, execute, and analyze experiments and quasi-experiments (e.g., A/B testing, differences-in-differences) to validate model impact and continuously improve business outcomes.
Write complex and efficient code in SQL, Python or R and leverage Exploratory Data Analysis techniques to develop insights from multiple data sources in a cloud environment.
Consults with internal clients to identify opportunities to implement data science solutions to business problems at an advanced level.
Effectively collaborate with Data Engineering, IT and other technical teams to onboard new data sources, create feature stores and optimize/ automate model development and deployment processes (Github, MLOps etc.).
Collaborate effectively with business, marketing, and other stakeholders across the organization.
Present recommendations to senior staff and internal clients.
Rapidly iterate through solutions to figure out what works best.
The ideal candidate:
Has experience leading and mentoring a team of data scientists as a technical product owner.
Has a solid grasp of foundations and experience with predictive modeling and optimization methods.
Has a solid grasp of foundations and experience with causal inference methods (e.g., difference-in-differences) and experimental design.
Has a solid grasp of foundations and experience with designing member experiences and nudges around behavioral economics principles based on member needs.
Wants to do something that is innovative from a data science perspective and provides tangible real-world impact.
Is okay with ambiguity and can creatively build solutions that solve problems, even if those problems are not expressed in formal ways like BRDs.
Has experience working as a social scientist and as a data scientist.
Loves innovating and working on small teams that get stuff done and have a lot of autonomy.
Healthcare background is a plus.
For this role you will need the following minimum requirements:
Mastery of problem solving and decision-making skills
Mastery of collaboration and teamwork
Mastery of growth mindset (agility and developing yourself and others) skills
Mastery of execution and delivery (planning, delivering, and supporting) skills
7+ years work experience (inclusive of applied research experience)
Programming/Technical skills required:
Strong theoretical and hands-on experience with statistics and machine learning in general
Strong programming skills in Python, R and SQL
Hands-on experience with cloud computing (Google Cloud, AWS, etc.)
Hands-on experience with tools and processes for version control (i.e. git, GitHub)
Education
Master's degree in Statistics, Econometrics, or any related quantitative field
PhD preferred
Pay Range
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 07/04/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
