Production Sales Operations Manager

Ferguson Enterprises, LLC. • Chandler, AZ • 1d ago

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking a Sales Operations Manager to join our Showroom/Builder division team! This role will build the best customer and partner experience by delivering technology toolset packages and data to analyze through the entire sales process.

Responsibilities

Communicate technology toolbox and value creation for customer.

Develop a technology roadmap with both existing tools and emerging technology in mind.

Build and develop a working relationship with the customer experience team to be used as needed.

Identify and define analytics to help drive business decisions.

Conduct high-level communication with District Managers, General Managers, Specialty Managers, National Quotations Managers, DOM Project Management, etc.

Develop objectives, policies, and procedures for sales operations.

Make moderate to significant improvements of processes, systems, or products to improve performance of job area using IT.

Consult managers of sales operations associates around activities concerning hiring, training/development, and evaluation of staff performance.

Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team.

Conduct regular associate meetings.

Represent the organization to customers, associates and leadership as needed.

Optimally collaborates with business group leadership to determine where the business needs support and addresses any issues that arise in the field.

Develop consistencies with effective technology use throughout all division log-ons.

Qualifications

5+ years of Ferguson experience. Understanding of basic current technology within the Showroom/Builder division.

Product and systems knowledge and expertise required for Trilogie, Dispatch Track, Sales Force.

Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as the need arises

Ability to develop and deliver effective presentations to groups.

Successful demonstration throughout career of technical and analytical abilities

Experience working in a national, regional, or within a large log-on (i.e. 100 Mil+)

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$6,458.34 - $10,333.34

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)

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