SENIOR INFORMATION TECHNOLOGY SPECIALIST, ISD (SOURCE-TO-PAY TRANSFORMATION / EPROCUREMENT)
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SENIOR INFORMATION TECHNOLOGY SPECIALIST, ISD (SOURCE-TO-PAY TRANSFORMATION / EPROCUREMENT)
Salary
$160,518.72 - $216,329.52 Annually
Location
Los Angeles County, CA
Job Type
Full time
Job Number
W2572K-EA
Department
INTERNAL SERVICES
Opening Date
07/01/2025
Description
Benefits
Questions
Position/Program Information
TYPE OF RECRUITMENT
OPEN COMPETITIVE - EMERGENCY APPOINTMENT
APPLICATION FILING PERIOD
Applications will be accepted from July 2, 2025 at 7:00 a.m. Pacific Time (PT)
This examination will remain open until the needs of the service are met and is subject to closure without prior notice.
EXAM NUMBER
W2572K-EA
The LA County Board of Supervisors recentlydeclared a local state of emergency for homelessness (https://file.lacounty.gov/SDSInter/bos/supdocs/176661.pdf?) , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
Internal Services Department is seeking qualified candidates to fill emergency Senior Information Technology Specialist, ISD (Source-To-Pay Transformation/eProcurement) vacancies related to the homelessness crisis.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
Before the end of your initial work period, you will be assessed on your work performance.
This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Information Technology Specialist, ISD.
The Opportunity
The Senior Information Technology Specialist, ISD (Source-To-Pay Transformation/eProcurement) will manage technical support for Los Angeles County's new enterprise e-procurement system. This role involves close collaboration with executives and key stakeholders across County departments to develop project plans and ensure successful implementation. The system aims to optimize the Source-To-Pay process, enhancing efficiency and effectiveness while enabling large-scale transformation in a highly matrixed organization of over 40 County departments, with a combined annual spend exceeding $10 billion. Success in this position requires a strategic systems mindset, strong leadership and project management skills, and demonstrated expertise in current industry technologies that will form the foundation of the new system.
Essential Job Functions
Acts as a senior technology consultant and liaison to departmental project teams, customer management, and contractors in a highly specialized field of information technology systems design and development, and implementation with an emphasis on the County's enterprise eProcurement System.
Leads the eProcurement Division's technical resources and provides direction on workload and assignments of team members, including information technology specialist, information technology analysts, application developers and technicians, and Contractor personnel.
Leads multiple workstreams of technical resources for all project phases of the new system including design, development, implementation, and post implementation support.
Responsible for identifying technical requirements derived from business requirements, functional designs, process designs (including scenario design, flow mapping), prototyping, testing, training, and ongoing support models and procedures.
Serves as single threaded owner accountable for the technical deliverables that comprise the Source-To-Pay transformation and implementation.
Provides final review and approval for the Source-To-Pay system project contractor technical deliverables.
Designs service delivery models and performance frameworks to enhance responsiveness and efficiency, including collaborating with stakeholders to define technical support requirements, ensuring alignment and seamless service integration and driving excellence and quality, and fostering positive customer experiences.
Develops and implements operating plans, data reporting structure, and appropriate Key Performance Indicators (KPIs) to measure effectiveness of technical support.
Focuses on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughout, and improved cycle times and documents all technical support processes.
Develops public/private partnerships to meet customer requirements.
Manages ongoing operational functions related to procurement technology and programs, and ensures existing systems are maintained, up to date, monitored, secure and operating efficiently.
Advises ISD and County executive management concerning the current and future direction of technological developments related to eProcurement.
Acts as an advisor to ISD executive management on strategic IT policy decisions.
Requirements
SELECTION REQUIREMENTS:
Four years of experience, within the last five years, at the level of Los Angeles County's class of Information Technology Specialist, ISD* - OR - Four years of management experience in the field of information technology, within the last five years, at the level of the Los Angeles County's class of Section Manager, Information Technology, ISD** or higher.
*Experience at the level ofLos Angeles County's class of Information Technology Specialist, ISD is defined as acts as a consultant, technical expert, systems/solutions architect, or a project manager in a technical and specialized field of information technology.
**Experience at the level ofLos Angeles County's class of Section Manager, Information Technology, ISD is defined as manages the activities of an Information Technology section in the performance of a variety of application systems development, implementation, modification and maintenance activities.
You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
License
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
DESIRABLE QUALIFICATIONS:
Experience supporting Software as a Service (SaaS) hosted systems, including performing configurations in lieu of software customizations; complex integrations with financial Enterprise resource planning (ERPs); data warehouse and report development, including dashboards; issues management with SaaS hosted provider; and managing system upgrades with SaaS hosted provider(s).
Experience designing, developing, implementing and maintaining a Source-to-Pay or similar system across a high matrix organization with annual spend over $250M.
Bachelor's Degree from an accredited college or university in Computer Information Science, Computer Science, Computer Engineering, Software Engineering or a closely related field.
Closely related Fields: Will be determined by the hiring manager.
Additional Information
Our Assessment Process:
Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
How to Apply:
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. We must receive your application on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the websitehttps://www.governmentjobs.com/careers/lacounty.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note:All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please addIOntiveros@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.
Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.
Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsificationof any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified.
Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Have questions about anything listed above?
Contact us:
Exam Number: W2572K-EA
Department Contact Name: Irene Ontiveros
Department Contact Email: iontiveros@isd.lacounty.gov
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (323) 881-3932
Tele@type Phone: (800) 899-4099 [Alternate Tele@type Phone: (800) 897-0077 ]
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone tele@type equipment may leave messages by calling the tele@type phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.
Revised January 2025
For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)
01
Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add IOntiveros@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants can opt out of emails from Los Angeles County. Regardless of your email subscription settings, you may always check for notifications by logging into www.governmentjobs.com/careers/lacounty and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence.
I understand and agree to the information above.
02
The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Any mistakes you make and/or any responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be specific as possible and include all information requested. Comments such as "see resume or application" will NOT be considered a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification of dismissal.
I understand the above information and instructions.
03
The Senior Information Technology Specialist, ISD (Source-To-Pay Transformation / eProcurement) position has a nexus to support the County's response to the homelessness emergency.
I acknowledge and attest that I am willing to perform all the necessary work duties.
04
This position is permanent but there is an assessment that will occur prior to 90 days after appointment and a determination will be made regarding the selected candidate's ongoing employment. Additional information and explanation regarding the emergency appointment hiring process can be provided to applicants upon request. Do you understand this information?
Yes, I understand the information.
05
Do you possess four years of experience, within the last five years, at the level of Los Angeles County's class of Information Technology Specialist, ISD? Experience at the level of Los Angeles County's class of Information Technology Specialist, ISD is defined as acts as a consultant, technical expert, systems/solutions architect, or a project manager in a technical and specialized field of information technology.
Yes
No
06
If you answered "Yes" to the above question, please describe, in detail, your experience performing duties at the level of Los Angeles County's class of Information Technology Specialist, ISD
Experience at the level of Los Angeles County's class of Information Technology Specialist, ISD is defined as acts as a consultant, technical expert, systems/solutions architect, or a project manager in a technical and specialized field of information technology.
If you DO NOT possess the required experience, indicate "N/A".
NOTE:For each experience claimed as qualifying, please provide the following information:
Name and address of employer
Position(s)/Title(s) Held
Date(s) From: (MM/DD/YYYY) - Date To: (MM/DD/YYYY)
Hours worked per week
Describe your experience in detail
07
Do you possess four years of management experience in the field of Information Technology, within the last five years, at the level of the Los Angeles County's class of Section Manager, Information Technology, ISD** or higher?
**Experience at the level of Los Angeles County's class of Section Manager, Information Technology, ISD is defined as manages the activities of an Information Technology section in the performance of a variety of application systems development, implementation, modification and maintenance activities.
Yes
No
08
If you answered "Yes" to the above question, please describe, in detail, your experience performing duties at the level of Los Angeles County's class of Section Manager, Information Technology, ISD** or higher.
**Experience at the level of Los Angeles County's class of Section Manager, Information Technology, ISD is defined as manages the activities of an Information Technology section in the performance of a variety of application systems development, implementation, modification and maintenance activities.
If you DO NOT possess the required experience, indicate "N/A".
NOTE:For each experience claimed as qualifying, please provide the following information:
Name and address of employer
Position(s)/Title(s) Held
Date(s) From: (MM/DD/YYYY) - Date To: (MM/DD/YYYY)
Hours worked per week
Describe your experience in detail
09
Do you possess experience supporting Software as a Service (SaaS) hosted systems, including performing configurations in lieu of software customizations; complex integrations with financial Enterprise resource planning (ERPs); data warehouse and report development, including dashboards; issues management with SaaS hosted provider; and managing system upgrades with SaaS hosted provider(s)?
Yes
No
10
If you answered "Yes" to the above question, please attach a summary describing your experience supporting SaaS hosted systems, including performing configurations in lieu of software customizations; complex integrations with financial ERPs; data warehouse and report development, including dashboards; issues management with SaaS hosted provider; and managing system upgrades with SaaS hosted provider(s).
NOTE:For each experience claimed as qualifying, please provide the following information:
Name and address of employer
Position(s)/Title(s) Held
Date(s) From: (MM/DD/YYYY) - Date To: (MM/DD/YYYY)
Name the system(s) supported in your role(s)
If you are unable to attach a summary, you may email IOntiveros@isd.lacounty.gov within seven (7) days of filing to submit your summary detailing SaaS hosted systems support experience.
I do not possess the experience listed above.
I will attach a summary detailing the above SaaS hosted systems experience(s) to my application.
I will email Iontiveros@isd.lacounty.gov within seven (7) days of filing to submit my write up detailing my SaaS hosted systems support experience(s).
11
Do you possess experience designing, developing, implementing and maintaining a Source-To-Pay or similar system across a high matrix organization with annual spend over $250M?
Yes
No
12
If you answered "Yes" to the above question, please attach a summary detailing your experience designing, developing, implementing and maintaining a Source-To-Pay or similar system across a high matrix organization with annual spend over $250M.
NOTE:For each experience claimed as qualifying, please provide the following information:
Name and address of employer
Position(s)/Title(s) Held
Date(s) From: (MM/DD/YYYY) - Date To: (MM/DD/YYYY)
Name(s) of system(s) supported in your role(s)
If you are unable to attach a summary, you may email IOntiveros@isd.lacounty.gov within seven (7) days of filing to submit your summary detailing Source-To-Pay ERP system(s) experience(s).
I do not possess the experience listed above.
I will attach a write up detailing my Source-To-Pay ERP system(s) experience(s).
I will email Iontiveros@isd.lacounty.gov within seven (7) days of filing to submit my write up detailing my Source-To-Pay ERP system(s) experience(s).
13
Do you possess a Bachelor's Degree from an accredited college or university in Computer Information Science, Computer Science, Computer Engineering, Software Engineering or a closely related field?
Yes
No
14
If you answered "Yes" to the above question, in order to receive credit for any college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution, which shows the date the degree was awarded and the area of specialization with your application at the time of filing or within seven (7) days from application submission and indicate your name, exam name and the exam number (W2572K-EA).Note:The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812\PPG123.pdf (Download PDF reader) and https://file.lacounty.gov/SDSInter/dhr/205105\PPG\123\ACE\Resource\Guide.pdf (Download PDF reader))
We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
Please indicate the name of degree conferred below.
Required Question
Employer
County of Los Angeles
Address
**
Los Angeles, California, 90010
Website
http://hr.lacounty.gov
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