Moore County Hospital District (MCHD), located in Dumas, Texas, is a leading healthcare provider dedicated to serving Moore County and the surrounding areas. Our team of compassionate physicians, employees, and volunteers is committed to delivering the highest quality care in a hometown-friendly environment. In 2024, MCHD was honored as a Top 100 Critical Access Hospital by The Chartis Center for Rural Health, a recognition awarded to only 100 out of 1,366 critical access hospitals nationwide. Additionally, our Memorial Nursing and Rehabilitation Center was recognized as a Best Performing Nursing Home for both the 2022-2023 and 2023-2024 periods, placing in the top 5% of over 15,000 nursing homes evaluated. MCHD is proud to provide comprehensive healthcare services to residents across six counties, ensuring accessible and exceptional care for our broader community. We invite dedicated professionals to join our award-winning team and contribute to our mission of exceptional care. SUMMARY: The Administrative Assistant for the Emergency Department (ED) provides essential administrative and clerical support to ensure the efficient and effective operation of the ED. This role facilitates communication between clinical staff, patients, and external parties while maintaining accurate records and assisting with departmental coordination in a fast-paced, high-pressure environment. Key Responsibilities: Greet and assist patients, families, and visitors in the Emergency Department Answer and triage phone calls; relay messages to ED staff promptly Assist with tracking patient flow, bed assignments, and transfers Coordinate communication between ED staff, lab, imaging, and other hospital departments Monitor and order supplies for the ED; ensure administrative resources are available Prepare and distribute departmental reports, memos, and correspondence Assist with onboarding paperwork and training schedules for new ED staff as needed Support compliance with hospital policies, HIPAA regulations, and patient privacy standards Provide general administrative support including filing, scanning, copying, and data entry Assist with the transport of specimens to the laboratory. Assist in the transport of patients. EDUCATIONAL/EXPERIENCE REQUIREMENTS: High school diploma or equivalent preferred. EXPERIENCE REQUIREMENTS: Minimum 1-2 years of clerical or administrative experience in a healthcare or emergency setting preferred. LICENSURE / CERTIFICATION REQUIREMENTS: Current CNA preferred. OTHER REQUIREMENTS: Ability to function well under pressure and multitask in a fast-paced environment Excellent verbal and written communication skills Proficient in Microsoft Office Suite and EHR systems (e.g., Epic, Cerner, Meditech) Strong organizational skills and attention to detail Familiarity with medical terminology and emergency department procedures is strongly preferred
