Administrative Assistant

Citizens • Westwood, MA • 9h ago

Description

We are seeking a detail-oriented and collaborative Administrative Assistant to provide high-quality, professional, and comprehensive administrative support across multiple Retail regions. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to supporting regional operations and initiatives.

This is a great opportunity for someone who enjoys working in a fast-paced, team-oriented environment and is passionate about delivering exceptional administrative support.

Primary responsibilities include:

Calendar & Meeting Management: Coordinate schedules, meetings, and logistics across regions.

Expense & Documentation Support: Expense tracking and processing.

Reporting & Presentations: Prepare reports and PowerPoint decks to support regional performance and communication.

Onboarding & Team Support: Onboarding support and follow up.

Event & Initiative Coordination: Support planning and execution of regional events and initiatives.

Cross-Functional Collaboration: Partner with the Admin Team and other departments to ensure seamless operations.

Compliance & Safety: Adhere to all company policies, procedures, and regulatory requirements.

Process Improvement: Identify opportunities to streamline workflows and enhance administrative efficiency.

What You Bring

Required Skills/Experience:

3+ years of administrative experience

Strong attention to detail, organization, and follow-up

Ability to manage multiple and shifting priorities

Strong communication skills

MS Office skills

A mindset for continuous improvement and customer centricity

Preferred Skills/Experience:

Experience with Microsoft Teams and SharePoint

Intermediate PowerPoint/Excel skills preferred

Hours and Work Schedule:

Hours per Week: 40

Work Schedule: Monday-Friday, 8:00am - 5:00pm; flexibility required at times due to business needs

Position is hybrid, 2 days onsite/week.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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