Customer Service Representative

Robert Half • Lewisburg, OH • 1d ago

Description

We are looking for a dedicated Customer Service Representative to join our team in Lewisburg, Ohio. In this position, you will be the first point of contact for visitors and clients, ensuring smooth communication and providing excellent service. This role requires a strong focus on accuracy, organization, and the ability to multitask in a fast-paced environment.

Responsibilities:

Greet visitors, identify their needs, and direct them to the appropriate department or destination.

Accurately input, track, and maintain data in various software systems.

Manage truck weighing processes, issue scale tickets, and guide drivers to designated loading areas.

Provide safety briefings to visitors and distribute necessary protective equipment, such as hard hats and safety glasses.

Respond to inbound calls, emails, and other inquiries while maintaining a high level of professionalism.

Maintain organized records and generate reports as needed.

Assist with additional tasks and responsibilities as assigned by the management team.

For immediate consideration, call 937.224.8326.

Requirements - Previous experience in customer service or a related role.

Proficiency in Microsoft Excel and Word for data entry and documentation.

Strong communication skills, both written and verbal, for handling calls and email correspondence.

Ability to manage inbound and outbound calls effectively.

Attention to detail and accuracy when entering and tracking information.

Familiarity with order entry systems and processes.

Comfortable working in a fast-paced environment and managing multiple tasks simultaneously. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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