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Customer Service Representative

Kelly Services • Paris, KY • 4d ago

Job Title: Customer Service Representative (Direct Hire)

Location: Paris, Kentucky (Onsite with opportunity for 1 day/week remote)

Pay: $20/hour

Schedule: Full-Time, Monday-Friday

Job Summary:

We are seeking a dependable and customer-focused Customer Service Representative to join our team in Paris, KY. This full-time, direct hire role is primarily onsite with the option for one remote day per week. The position involves managing customer orders, processing quotes, and delivering exceptional customer support by resolving inquiries and issues promptly.

Key Responsibilities:

Accurately process customer orders and verify inventory availability

Schedule and communicate appropriate shipping dates

Update customers on order status and handle returns, credit memos, and order changes

Maintain organized departmental files and records

Prepare and process quotes timely and accurately

Collaborate with Engineering and Sales teams as needed

Professionally resolve customer complaints and act as liaison between customers and internal departments

Assist sales representatives and provide technical support by working with Engineering and Quality teams

Qualifications:

Strong verbal and written communication skills

Excellent customer service skills

Technical aptitude and ability to understand product details

Manual dexterity

Ability to efficiently locate files, pricing, and technical information

Adherence to company safety policies and procedures

How to Apply:

Qualified candidates are encouraged to submit their resume for immediate consideration!

P1 #CB

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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