Operations Manager

CVS Health • Sharon, MA • 12h ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/26/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Similar Jobs

Senior Data Scientist - Customer Journey Analytics

CVS Health • Wellesley, MA • 4h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

4h ago

Go to Apply

Customer Service Representative

C&W Services • Needham, MA • 12h ago

Management & Administrative

Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or request...

12h ago

Go to Apply

Customer Service

Kelly Services • Stoughton, MA • 12h ago

Management & Administrative

Kelly Services has partnered with a premier company that is located in Stoughton, MA. Customer Service - Make outbound call to customers and provide them with program information. MS Office and data entry skills are requ...

12h ago

Go to Apply

Personal Lines Account Manager

World Insurance Associates, LLC. • Brockton, MA • 12h ago

Management & Administrative

Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the faste...

12h ago

Go to Apply

Personal Lines Account Manager

World Insurance Associates, LLC. • Bridgewater, MA • 12h ago

Management & Administrative

12h ago

Go to Apply

Warehouse Manager

Ryder System • Norwood, MA • 2d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : We are immediately hiring an overnight Warehouse Manager in Norwood, MA for o...

2d ago

Go to Apply

Administrative Assistant

Robert Half • Norwood, MA • 2d ago

Management & Administrative

Description We are looking for a dedicated and detail-oriented Part TimeAdministrative Assistant to join our team on a part-time, contract basis in Norwood, Massachusetts. In this role, you will play a key part in suppor...

2d ago

Go to Apply

Temporary Career Services Assistant

Boston College • Chestnut Hill, MA • 2d ago

Management & Administrative

Boston College Introduction Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional...

2d ago

Go to Apply

Customer Service Representative

Robert Half • Newton, MA • 3d ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team in Newton, Massachusetts. This contract position is an excellent opportunity for individuals who excel in providing attentive an...

3d ago

Go to Apply

Remote Sales Account Manager

Medtronic • Mansfield, MA • 3d ago

Management & Administrative

We anticipate the application window for this opening will close on - 1 Jul 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Y...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.