Technical Account Manager III - APS
Location : CARY, NC, United States
Job Family : Sales
Job Type : Regular
Posted : Jun 27, 2025
Job ID : 58010
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Job Description
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The Technical Account Manager operates as an account manager and a technical field support resource within the Automotive Aftermarket business. This role includes field work, sales management, sales support and training of our distribution partners and growing our relationships with the OEM's. Responsibilities include developing strategic relationships across all levels of distribution channel to increase brand awareness and identity within the automotive aftermarket. The incumbent will be the primary support to the Automotive OEMs of their technical service bulletins, recall repairs, new repair techniques and interface with I-CAR and insurance companies on an as-needed basis to ensure continuity of repair approach between industry leaders. Responsibilities also include developing and maintaining up-to-date knowledge of applications, testing procedures, and maintenance procedures used in the automotive aftermarket repair field. The incumbent will update necessary training materials and training curriculum as needed, this includes providing product performance information, competitive analysis, and market information relevant to the strategic planning process.
The Technical Account Manager will interface with a variety of departments including, but not limited to, Marketing, Sales, Customer Service, Quality, and Product Development to increase the overall level of customer service.
This position will be located out of a home office within the United States. Must be able to access an airport.
Field activity in major metro areas visiting multiple users weekly; performing hands on demonstrations, creating pull through, training the trainer, etc.
Support Parker/LORD Sales organization to drive growth in automotive aftermarket channels
Primary contact for Automotive OEM's support for technical service bulletins, and new repair techniques
Participate in quarterly Distributor Business Plan reviews with Preferred Distributor, where sales and sales pipeline objectives are discussed, and annual action plans are developed and updated
Using an entrepreneurial mindset, manage and deliver sales that meet or exceed annual goal
Coordinate with marketing to develop innovative programs to grow Fusor brand
Assist and manage distributor participation in tradeshows and industry events
Plan, supervise, conduct & document field trials
Maintain I-Car Trainer certification and continue engagement within I-Car
Travel to target industry showcases to support Fusor brand
Qualifications
B.S. or B.A. degree or relevant work experience with 5 to 7 years of sales and distributor management experience
Proven experience with direct and indirect sales channels of distribution
Exceptionally organized and maximizes use of time
Strong analytical and problem-solving capabilities
Excellent interpersonal skills
Ability to manage many projects simultaneously with good project management, organization and planning skills
Strong technical aptitude and knowledge base of automotive aftermarket
Possesses knowledge related to adhesive applications and/or experience working in a manufacturing environment including knowledge and experience of materials, processing, applications, etc.
Demonstrates confidence and poise when communicating at any level of the customer organization
Demonstrates an ability to understand the customer's buying process
Experience selling adhesives or high value consumable products through distribution channels
Excellent computer skills Microsoft Word, Excel, PowerPoint, and Outlook
Proven ability to influence and lead without direct authority
Competent and clear communicator of expectations and goals
Ability to actively manage sale pipeline using a CRM from sales lead to opportunity to close
Excellent presentation skills
Must have a valid driving license
Overnight travel as needed up to 60%
Non-Mandatory Qualifications:
Direct experience with automotive aftermarket distribution channels
Experience with Automotive OEM repair procedures and repair process
Experience selling adhesives in manufacturing applications and/or production management knowledge
Competitive Compensation
Pay Range for this role is $85,845 - $146,422 annually
Participation in Sales Incentive Program
Benefit & Retirement Plans
Parker offers competitive benefit programs, including:
Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
401(k) Plan with company matching contributions at 100% of the first 5% of pay
Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
Career development and tuition reimbursement
Additional benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
Paid Time Off and 13 Company-Paid Holidays.
Parker Hannifin is a Fortune 250 global leader in motion and control technologies and systems. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission (https://www.eeoc.gov/employees-job-applicants)
Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.
