Back to Jobs search

Sales and Service Specialist

Fulton Bank • Hershey, PA • 11h ago

Sales and Service Specialist Job Locations

US-PA-Hershey Requisition ID 2025-22179

Location Name Cocoa Avenue

County Dauphin

Category Retail/Branch Banking - Pennsylvania

Position Type (Portal Searching) Full-Time

FLSA Status Non-Exempt

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity (approximately 40 hours per week ) based out of our Cocoa Avenue financial center in Hershey, PA. Must be available to be scheduled around branch operation hours (no Sundays). Responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a customer's service experience and achieve their financial goals. Time spent in various aspects of this universal role will vary depending upon Financial Center traffic and customer needs.

Responsibilities

Assist clients with teller transactions accurately and in accordance with bank policy and procedure. Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement. Advance personal knowledge of sales techniques and utilize the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships. Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions. Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits. Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Qualifications

Education High School Diploma or equivalent. (Required)Experience 1 or more years customer service or sales experience. (Required) 6 to 12 months cash handling experience. (Preferred)

Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location. The hourly rate for this position is $18.25 - $27.88.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

Similar Jobs

SAP - CPQ - Senior Consultant

Deloitte • Harrisburg, PA • 2h ago

Management & Administrative

SAP CPQ Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and...

2h ago

Go to Apply

Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Deloitte • Harrisburg, PA • 3h ago

Management & Administrative

Salesforce Commerce Cloud B2B Functional Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI,...

3h ago

Go to Apply

CRM Marketing Consultant

Highmark Health • Harrisburg, PA • 11h ago

Management & Administrative

Company : Highmark Health Job Description : JOB SUMMARY This role is a strategic marketing leader responsible for driving member and patient activation and engagement into products and solutions. As a subject matter expe...

11h ago

Go to Apply

Representative - Customer Service

WESCO • Annville, PA • 11h ago

Management & Administrative

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more com...

11h ago

Go to Apply

Marketing Communications Manager

Emerson • Harrisburg, PA • 11h ago

Management & Administrative

The Test & Measurement Global Marketing team is seeking a Sr. Field Marketing Manager to drive growth across the Americas. Based in the US (preferably Austin), you'll serve as a key field marketing leader, working cl...

11h ago

Go to Apply

Operations Manager

Casella Waste Systems Inc. • Elizabethtown, PA • 11h ago

Management & Administrative

Position Summary The Operations Manager is responsible for overseeing collections activities, container delivery and pickup for commercial, industrial and residential customers, while managing a large team of dispatchers...

11h ago

Go to Apply

Senior Account Manager - Aetna International

CVS Health • Harrisburg, PA • 11h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

11h ago

Go to Apply

Supply Chain Manager--Data Center Fulfillment

Oracle • Harrisburg, PA • 11h ago

Management & Administrative

Job Description Oracle Supply Chain Operations is seeking a Supply Chain Manager to lead a team responsible for fulfilling orders to support Oracle Data Centers and managing the execution functions of Oracle's warehousin...

11h ago

Go to Apply

NetSuite Sales Account Manager - Austin

Oracle • Harrisburg, PA • 11h ago

Management & Administrative

Job Description About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company - ushering in the new era of cloud computing. NetSuite's mission is to deliver one system, the suite, that gives leaders...

11h ago

Go to Apply

Administrative Assistant, Admin Coverage

Meta • Harrisburg, PA • 12h ago

Management & Administrative

Summary: Meta is seeking an experienced Administrative Assistant to support a number of executives on a rotational basis for the Admin Coverage team. The person in this role will need to be an experienced problem-solver,...

12h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.