New Restaurant Opening Planning Manager

Raising Cane's • Plano, TX • 1d ago

Company Description

At Raising Cane's Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It's our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane's is growth focused and we're on the path to being one of the top 10 restaurant companies in the United States.

Job Description

The Growth Planning Manager develops strategic plans and processes to support the company's overall growth plan, with a primary focus on New Restaurant Openings (NRO) and new market entries. This role is responsible for developing efficient deployment schedules to maximize capacity and reduce costs, creates efficiencies for the Growth Field Team to allow an execution focus. The Growth Planning Manager owns all relative interdepartmental relationships, communication in relation to growth both internally and externally, and works cross-functionally to maximize support to their function.

Your Impact and Responsibilities:

Manages, develops and supports the NRO team Coordinators and Specialists to support the company's growth plan including setting performance and team expectations

Manages NRO tools and schedules for the optimization of growth resources

Enhances, updates and maintains all resources, reference aids and other materials related to growth

Provides ongoing analysis and recommendations to maximize efficiency, reduce cost and achieve optimal opening plans

Identifies gaps in current processes and formulates plans by updating and developing processes to drive positive change and ensure scalability

Analyzes needs of the field team to develop, modify and improve existing programs

Serves as a liaison between the field team and all departments in relation to growth activities

Owns all communication internally and externally as it relates to growth

Drives growth team adherence to company policies

Conducts post opening evaluations to make informed decisions on how to improve future opening plans

Identifies growth team training needs and recommends innovative solutions to address performance gaps

Works cross-functionally to drive growth initiatives and support successful openings

Utilizes project management system to track all growth-related information and documents and continues to evolve designated project management system

Provides detailed reporting on turnover and opening schedule, date changes, trainer roster, costs related to openings, etc.

Recommends trainer staffing and placement to support optimal growth plan

Provides strategic plans and recommendations for non-NRO deployment with specific goals

Analyzes the ROI for trainer deployments specific to both new and existing restaurants

Forecasts demand and proactively determines strategic logistical support sequences and timing for NRO team support and company initiatives

Owns updating and dissemination of all schedules, cadence meetings, process improvements and team updates including company pipeline reports and company alignment reports

Works with internal partners and external vendors on order guide updates and procurement of materials necessary for successful openings

Facilitates the process for identifying, recruiting and selecting Certified NRO Trainers, alongside Regional Leaders of Growth

Determines strategic logistical support sequences and timing for field support and initiatives roll outs

Administers performance data used in the measurement and maintenance of scorecard standards and weekly updates

Submits accurate performance bonuses for field NRO Teams

Qualifications

5+ years of experience working with a multi-unit, service company; restaurant or retail preferred

2+ years of professional level experience in human resources, training or professional environment

Advanced time management, project management and problem-solving skills and the ability to lead teams and resolve problems effectively

Expertise in a variety of technology systems including Microsoft Office and QuickBase

Thorough understanding budgets and the ability to drive cost efficiencies

Demonstrated ability to operate in a fast-paced environment with the capacity to quickly pivot

Able to handle highly confidential information and maintain strict confidentiality in a time-sensitive manner

Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing

Self-driven, flexible, and highly energetic with strong leadership, analytical, written interpersonal, and verbal communication skills

Able to work effectively and efficiently both independently and collaboratively with strong team leadership skills

Able to work full-time out of the Dallas Restaurant Support Office located in Plano, TX

Bachelor's degree in a related field

Additional Information

All your information will be kept confidential according to EEO guidelines.

Candidate Privacy Notice (https://www.raisingcanes.com/candidate-privacy-notice/)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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