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Anti-Abuse Operations Manager

Apple • Cupertino, CA • 3h ago

Cupertino, California, United States

Software and Services

Summary

Posted: Jun 25, 2025

Weekly Hours: 40

Role Number: 200610778

The Anti-Abuse Operations Manager, as part of the Trust & Safety Operations team, will be responsible for leading a combined Apple and vendor team that protects various Apple products and services from abuse vectors, which include inauthentic account creations, spam, phishing, and other fraudulent activities.

In this role, you will work closely with various cross-functional teams, serving as the conduit to facilitate tactical and strategic approaches to fighting abuse. Candidates should have a proven track record of working with operations, product, and engineering teams to communicate data-driven recommendations for product and security efforts. Intellectual curiosity and the ability to learn quickly and adapt in a dynamic environment are keys to success in this fast-moving and collaborative environment.

Description

Deep analytical skills, strong out-of-the-box thinking and a curious mind Ability to analyze and recommend strategies and solutions for day-to-day abuse attacks Assess and implement anti-abuse policies and enforce them at scale Provide technical and strategic leadership to our international operations team Collaborate with cross-functional partners to identify areas of focus, improvement, and opportunity Stay informed about the latest anti-abuse trends, advancements in detection methods, and tools Constant focus on scale, speed and quality of operations and finding ways to do more, do it faster and do it more accurately

Minimum Qualifications

Management experience with a track record of leading, mentoring, and scaling a high-performing operations team across global timezones providing 24x7 coverage

Ability to make decisions under pressure and in fast-moving, highly sensitive situations

Excellent oral and written communication skills, including the ability to convey complex findings in a clear and compelling manner

Proficiency with Splunk

Experience negotiating with and managing external vendors and partners

Willingness to collaborate with team members in other time zones, including periodic availability during India Standard Time operating hours

Preferred Qualifications

Skill in dealing with diverse cross-functional environments that include Operations, Product, Support, Engineering, Policy, and Legal teams

Experience with tools such as SQL, Tableau, and Spark

Ability to lead proactive and pragmatic efforts in addressing attacks and threats

Solid understanding of anti-abuse policy enforcement for online platforms and services

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $219,300 and $378,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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