Banquet Captain - Hilton - Harrisburg, PA

Hotel Equities • Harrisburg, PA • 15h ago

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Captain for the Hilton Harrisburg in Harrisburg, PA.

JOB PURPOSE

Oversee set-up and clean-up food preparation for all banquet functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supervise Food and Beverage service to ensure consistency throughout the banquet.

Assist with the planning, organizing and execution of all banquet functions.

Supervise banquet rooms set-up and clean-up.

Greet Clients in charge and respond to requests.

Speak at roll call meetings prior to events to inform staff about event particulars and expectations.

Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

SUPPORTIVE FUNCTIONS

Supervised all assigned side work to include replenishing condiments and restocking banquet cabinet supplies.

Supervise general cleaning tasks using standard hotel products as assigned to adhere to health standards.

Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

Check with Department Manager for any last-minute changes.

Assist with other duties as directed

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred.

This job requires the ability to perform the following:

Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.

Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines.

Requires supervision/management skills.

Requires oral and written communication skills.

Must have moderate hearing - to hear equipment timers and communicate with other staff.

Must have excellent vision to see that product is prepared appropriately.

Must have moderate speech communication skills to be able to communicate with staff.

Must have moderate comprehension and literacy to read and understand all BEO's requests.

Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time.

Bending does become necessary when using the lower oven for cooking, 5-10 times a day.

Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day.

Standing usually during preparation or plate - up to one hour at a time, usually 3-5 times a day.

Other:

Being passionate about people and service.

Strong communication skills are essential when interacting with guests and employees.

Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

Basic math skills are used frequently when handling cash or credit.

Problem-solving, reasoning, motivating, and training abilities are often used.

Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Team Driven and Values Based Culture

Medical/Dental/Vision

Vacation & Holiday Pay

Same day pay available

Employee Assistance Program

Career Growth Opportunities/ Manager Training Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

401(k) with company match

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Life insurance

Parental leave

Referral program

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