Customer Service Representative

Everlight Solar, LLC. • Atlanta, GA • 4d ago

Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift position, with some weekend work. The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence.

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

Responsibilities:

Handle high amounts of incoming calls

Identify and evaluate customers' needs to deliver satisfaction

Build sustainable relationships of trust through open and interactive discussion

Provide accurate, valid and comprehensive information by using the right methods/tools

Manage complaints, provide proper solutions and options; follow up to secure resolution

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

Establish and build relationships with our customers

Go the extra mile to engage customers

Requirements:

Some proven customer support experience or experience as a client service representative is preferred

Strong phone administration skills and active listening capabilities

Ability to work independently and as a member of various teams and committees

Strong attention to detail

Exceptional communication and presentation skills

Ability to multi-task, prioritize, and control time effectively

Ability to operate in a fast-paced environment

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Ability to work nights & some weekends. Shift options include:

1-11pm CST 4 days a week while alternating Saturdays 8am - 6pm CST

3-11pm CST 5 days a week while alternating Saturdays 8am - 6pm CST

Benefits:

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

Sick and Safe Time

Paid Holidays Off

Salary: $30,000-$40,000/ year

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all @types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

Go to Apply

Marketing Account Manager

Emory Healthcare/Emory University • Atlanta, GA • 13h ago

Management & Administrative

13h ago

Go to Apply

Account Executive, Intuit Mailchimp

Intuit • Atlanta, GA • 13h ago

Management & Administrative

Overview Intuit Mailchimp's new business sales team is a group of consultative sellers whose focus is to engage and acquire mid market customers. Our AEs play a key role in moving Mailchimp's business upmarket, bringing...

13h ago

Go to Apply

Director, Marketing Strategy & Account Management

Emory Healthcare/Emory University • Atlanta, GA • 14h ago

Management & Administrative

Overview Be inspired .Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all @types of j...

14h ago

Go to Apply

Sr. Marketing Account Manager

Emory Healthcare/Emory University • Atlanta, GA • 14h ago

Management & Administrative

14h ago

Go to Apply

Sr. Marketing Account Manager

Emory Healthcare/Emory University • Atlanta, GA • 14h ago

Management & Administrative

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.