The Fin Solutions Sr Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business.
The Program Governance & Execution (PG&E) team within QATV is responsible for:
Designing and overseeing QATV's change management process and leading day-to-day intake execution
Managing a portfolio of initiatives across QATV's book of work, including:
Defining project vision, scope, objectives, and milestones in alignment with enterprise strategy
Overseeing budgets, resources, risks, and quality assurance across initiatives
Leading RFP efforts to engage third-party vendors at competitive rates
Planning and facilitating leadership forums, including operational governance reviews and book of work tracking
Developing executive-level reporting, insights, and communications to support leadership decisions
Overseeing third-party engagements to ensure timely, on-budget delivery
Managing cross-border execution processes for transaction testing outside the U.S.
About the Role
As Director of the PG&E team, you will:
Lead the planning, execution, and delivery of strategic initiatives across QATV
Ensure delivery quality, risk mitigation, and issue resolution across PG&E-managed programs
Act as a key escalation point, especially for risks tied to cross-border execution
Define QATV's change management strategy while managing its daily intake and implementation pipeline
Lead and mentor a team of project and program managers, fostering collaboration across QATV, vendors, and functional teams
You'll Be a Great Fit If You:
Excel in a fast-paced, results-driven environment
Communicate effectively at both strategic and tactical levels
Seek high-impact leadership roles with long-term growth potential
Have a track record of designing and executing organizational change initiatives
Collaborate seamlessly across Technology, Finance, Operations, and Vendor teams
Understand Source-to-Pay workflows from RFP through Procure-to-Pay (P2P)
Key Responsibilities
Program & Portfolio Oversight
Maintain a consolidated roadmap of key initiatives and optimize capacity across the PG&E team
Oversee cross-border execution, serve as escalation point, and implement process improvement strategies
Change Management
Own QATV's end-to-end change management lifecycle, from intake to closure
Lead stakeholder dispositioning sessions to ensure process adoption and change implementation
PMO & Governance
Design and implement right-sized governance frameworks, templates, and stage-gate models
Lead RFP and contract processes with vendors; ensure performance aligns with scope and delivery standards
Financial Oversight
Manage multi-million-dollar budgets, balancing scope, risk, and ROI
Report on burn rates, forecasts, and budget status to executive stakeholders
Reporting & KPIs
Deliver weekly dashboards on timelines, delivery health, and risk tracking
People Leadership
Recruit, mentor, and manage performance of project and program managers
Promote continuous improvement through coaching and hands-on development
Stakeholder Engagement
Act as a strategic connector across QATV, Technology, Sourcing, and Clients
Facilitate leadership sessions and drive transformation initiatives
Qualifications
7+ years leading enterprise transformation initiatives for global organizations
7+ years working in hybrid environments with Technology, Operations, and Business teams
3+ years designing and delivering change management strategies
Experience managing multi-million-dollar budgets and overseeing RFP/contract cycles
Exceptional communicator, skilled in simplifying complex data for executive and cross-functional audiences
Experience leading cross-border programs and navigating compliance in regulated sectors
Background in management consulting, with a focus on transformation, tech enablement, or operational excellence
Education:
Bachelors degree, potentially Masters degree and managerial experience
Job Family Group:
Finance
Job Family:
Fin Solutions Dsgn & Implement
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$170,000.00 - $300,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Jun 30, 2025
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