Clinic Administrative Assistant

Fresenius Medical Care North America • Los Gatos, CA • 6h ago

PURPOSE AND SCOPE:

Performing general office duties incorporating a_ variety of basic and routine clerical and secretarial duties in a _clinical environment.

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Under general supervision, follows established company policies and procedures and applies acquired job skills to:

Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:

Answering telephone & routing calls to the appropriate person

Professionally greet all patients and guests.

Maintain a professional environment at all times. Monitors the reception and waiting areas.

Distributing incoming mail.

ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.

Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes

Scheduling and Registration - Responsibilities may include the following based on location and business need:

Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.

Prepares medical records for facsimile or mail related to travel, transplant, disability and others.

Organizes travel for patients by contacting and providing requested medical records.

Coordinates with transient patient paperwork.

Coordinates transfer placements and confirmations along with Clinical Manager.

Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.

Assist with medical appointment referrals and scheduling.

Assist with transportation coordination and referrals.

Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.

Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:

Setting up and maintaining filing systems and basic databases as applicable.

Completing forms and reports as required by the various company offices and outside vendors and agencies.

Preparing purchase orders using the appropriate software application.

Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.

Maintaining inventory of the necessary office supplies

Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).

Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.

Assemble,fileandmaintainpatientmedicalrecords

Printpatientscheduleandpullpatientchartsdaily.

Arrangeforpackagepickupanddelivery.

Assists with month-end reporting requirements.

Participate in collaboration sessions such as center/team huddles and staff meetings.

Attend education and training sessions as appropriate and apply key learnings.

SKILLS:

Knowledge of office procedures required.

Proficient in Microsoft office applications

Ability to adapt to supporting software applications.

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Strong organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

SUPERVISION:

None

EDUCATION :

HighSchoolDiploma or GED required

EXPERIENCE AND REQUIRED SKILLS :

Minimum 6 months relevant experience without a degree.

1-2 years related experience preferred.

Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.

Pleasanttelephonemanner.

"The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $XX - $XX

Non-Bonus Eligible Positions: include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Bonus Eligible Positions - include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance."

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Similar Jobs

Entry Level Psychology ($23 - 27 / per hour)

Maxim Healthcare • San Jose, CA • 6h ago

Hospital & Medical

Salary: $23 - 27 / per hour Maxim Healthcare Services in Santa Clara county is in search of individuals to work one-on-one providing in-home support to children on the Autism Spectrum as a Behavior Technician! Looking fo...

6h ago

Go to Apply

Clinic Registered Nurse

Adecco US, Inc. • San Jose, CA • 16h ago

Hospital & Medical

Are you a compassionate and skilled Registered Nurse with a passion for delivering patient-centered care in a clinic-based primary care setting ? Join our dedicated team in San Jose, CA , where your expertise will suppor...

16h ago

Go to Apply

^Visage PACS / Imaging Applications Coordinator - 5621386

Accenture • Mountain View, CA • 1d ago

Hospital & Medical

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Compan...

1d ago

Go to Apply

Psychiatric Nurse Practitioner - The Clinic

UnitedHealth Group • San Jose, CA • 1d ago

Hospital & Medical

The Clinic of California , part of the Optum family of businesses, is seeking a Psychiatric Mental Health Nurse Practitioner (PMHNP) to join our team in San Jose, CA. As a member of the Optum Behavioral Care team, you'll...

1d ago

Go to Apply

Lab Technician - Medical Lab Technician

HealthTrust Workforce Solutions • San Jose, CA • 1d ago

Hospital & Medical

Entrust Your Career to HealthTrust! At HealthTrust, we believe that healthcare is not defined by the four walls in which it is practiced. It's defined by its people. We pride ourselves on crafting opportunities which exp...

1d ago

Go to Apply

Clinical Therapist (LMFT) - The Clinic

UnitedHealth Group • San Jose, CA • 2d ago

Hospital & Medical

The Clinic of California, part of the Optum family of businesses, is seeking a Licensed Clinical Therapist to join our team in San Jose, CA. As a member of the Optum Behavioral Care team, you'll be an integral part of ou...

2d ago

Go to Apply

Clinical Therapist (LMFT) - The Clinic

UnitedHealth Group • Sunnyvale, CA • 2d ago

Hospital & Medical

2d ago

Go to Apply

Clinical Therapist (LMFT) - The Clinic

UnitedHealth Group • Mountain View, CA • 2d ago

Hospital & Medical

2d ago

Go to Apply

Clinical Therapist (LCSW)

UnitedHealth Group • Mountain View, CA • 2d ago

Hospital & Medical

The Clinic of California, part of the Optum family of businesses, is seeking a Licensed Clinical Therapist to join our team in Palo Alto, CA. As a member of the Optum Behavioral Care team, you'll be an integral part of o...

2d ago

Go to Apply

Clinical Therapist, LMFT - The Clinic

UnitedHealth Group • San Jose, CA • 2d ago

Hospital & Medical

The Clinic of California, part of the Optum family of businesses, is seeking a Licensed Clinical Therapist to join our team in San Jose CA. As a member of the Optum Behavioral Care team, you'll be an integral part of our...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.