Job Summary
This position will oversee the entire electric substation operations, construction and electric metering departments to ensure effective management of those operations, activities and deliverables occur in a safe, cost effective and operationally efficient manner. This role will also ensure there is necessary internal resources that drive emergency response to lower customer interruptions as it relates to CAIDI, SAIFI, and SAIDI. This position drives optimal spans of control for leadership, reduce cost by implementing shared resources, tools and equipment standards across all Line groups, complete planned projects on-time and reduce project overtime cost. Directs the departments in managing all applicable electric related field operations work, resources and supports administrative activities. Ensures effective execution on all electric substation and metering related work in a safe, efficient, and compliant matter while delivering exceptional customer service. Accountable for managing operational and regulatory risks. Creates and directs the electric substation, construction, and electric metering operations strategies and optimization plans for the Power Delivery team. Ensures the use of company assets are consistent with the corporate goal of providing safe, reliable, and low cost service to its customers and identifying income opportunities for its shareholders.
Essential Functions
Oversees Electric Substation Operations, Construction, and Electric Metering departments and all functions and coaches the teams on work performance related to productivity, safety and quality to meet and exceed customer satisfaction.
Ensures that contracted electric crews during restoration efforts are of quality craftsmanship per NIPSCO engineering standards and provides guidance for internal and contracted project work
Directs the maintenance of electric infrastructure in a safe and reliable manner
Strategy development to deliver the Corporate vision and fulfill the Operating Model
Communication to Power Delivery Vice President on key strategic and operational matters and supports other projects as assigned.
Identification, implementation and use of enabling technology for managing work
Champions consistency and collaboration throughout Operations
Provides effective communication, motivation, guidance, training and knowledge to the team members
Manages toward aggressive financial and departmental targets
Develops and implements plans to ensure elevated customer satisfaction levels
Ensures compliance with state utility line locating requirements
Analyzes various systems for resource optimization
Budgets management and adherence
Makes sound decisions based on customer satisfaction, economic value, and safety of field personnel
Analyzes electric outage incidents to efficiently expedite customer restoration
Directs problem solving in the field with respect to system operational difficulties
Creates, develops, and directs the performance metrics for electric line operations
Provides strong leadership, employee development/training, and team building opportunities to maintain self-directed work teams in a lean operations environment
Required Qualifications For Position
Bachelor's Degree in engineering or business.
Experience in Operations
5+ years' of experience leading large organization within the electric utility industry.
7+ years' work experience in the electric utility industry
Comfort with leading in and navigating through ambiguous situations. Medium
Demonstrated ability to effectively and cooperatively work with others, establishing, and maintaining good working relationships. High
Knowledge of safety and compliance requirements. High
Demonstrated knowledge of operations activities, equipment, supplies and materials. High
Demonstrated knowledge and ability to grasp technical explanations of operations scenarios, draw accurate conclusions, and discuss in financial and regulatory terms. High
Demonstrated ability to drive strategic team alignment and execution. High
Demonstrated ability to effectively explore alternatives and positions to reach outcomes that gain the support and acceptance of all parties. Medium
Demonstrated project and time management skills. Medium
Prior success in identifying and addressing the strategic implications of problems, issues, and opportunities. Medium
Ability to manage O&M and Capital Budgets High
Knowledge of Cascade Maintenance Management System Medium
Knowledge of Electric System Emergency and Storm Restoration plans High
Ability to direct in the restoration of the electric system following major interruptions High
Valid driver's license.
Preferred Additional Qualifications for Position
Experience working on project teams
Experience working with cross functional work teams
Experience working with distribution/transmission electric line and substation.
Physical Demands
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Lifting - Rarely
Carrying - Rarely
Pushing - Rarely
Pulling - Rarely
Climbing - Rarely
Balancing - Rarely
Stooping - Rarely
Kneeling - Rarely
Crouching - Rarely
Crawling - Rarely
Reaching - Rarely
Handling - Occasionally
Grasping - Occasionally
Feeling - Rarely
Talking - Constantly
Hearing - Constantly
Repetitive Motions - Frequently
Eye/Hand/Foot Coordination - Frequently
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.?
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range*:
$155,400.00 - $233,100.00
*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience , as well as internal pay equity .
Posting Start Date:
2025-06-23
Posting End Date (if applicable):
2025-06-30
Please note that the job posting will close on the day before the posting end date.
At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you'll meet exciting challenges each day and make the most of your skills and talents. And you'll be part of a company that was named by Forbes magazine as one of America's Best Large Employers.
We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we've stayed true to our roots by making a difference in the lives of millions of our customers. If you're interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.
