Assistant Service Operations Manager

RIVIAN AUTOMOTIVE LLC • Menomonee Falls, WI • 16h ago

JOB REQUIREMENTS: About Rivian Rivian is on a mission to keep the world
adventurous forever. This goes for the emissions-free Electric Adventure
Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what\'s possible, never simply
accepting what has always been done. We reframe old problems, seek new
solutions and operate comfortably in areas that are unknown. Our
backgrounds are diverse, but our team shares a love of the outdoors and
a desire to protect it for future generations. Role Summary The
Assistant Service Operations Manager requires an experienced
professional with high levels of energy and initiative, working
knowledge of service processes, strong bias for action, and
cross-functional collaboration. To be successful in this role, the ideal
candidate must have a customer-first approach, be highly adaptable,
thrive in ambiguity, capable of tackling all challenges with a creative
and open mindset and subscribe to the core principles of servant
leadership. This role reports to the Service Operations Manager.
Responsibilities Partner with Service Operations Manager to ensure
performance standards for operations and customer service are met or
exceeded Have a thorough understanding of budget expectations and manage
cost centers (working hours, inventory cost, accounts receivable)
accordingly. Lead and manage all local operations with a hands-on
mindset and servant leadership. Manage and be accountable for high value
inventory reconciliation Collaborate with Service Operations, Sales,
Retail, and Delivery & Field Operations teams Work in partnership with
cross functional teams regularly on implementing and continuously
improving field service operations Prioritize, plan, and coordinate
logistics and meetings with internal teams and external parties Lead a
customer-centric team of Mobile/Service Technicians, Service Advisors,
and Parts Advisors Fills in for Service Operations Manager in their
absence Build a Rivian culture that is inclusive, and maintains... For
full info follow application link. Equal Opportnity Rivian is an equal
opportunity employer and complies with all applicable federal, state,
and local fair employment practices laws. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, national origin, ancestry, sex, sexual orientation, gender,
gender expression, gender identity, genetic information or
characteristics, physical or mental disability, marital/domestic partner
status, age, military/veteran status, medical condition, or any other
characteristic protected by law. Rivian is committed to ensuring that
our hiring process is accessible for persons with disabilities. If you
have a disability or limitation, such as those covered by the Americans
with Disabilities Act, that requires accommodations to assist you in the
search and application process, please email us at
accessibility@rivian.com. *** APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/6BAB2DD9712B4F51

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