Retail Programs And Operations Manager

Meta • Burlingame, CA • 2d ago

Summary:

We are seeking an experienced Manager to lead our Retail Operations team within Reality Labs Global Sales Planning and Operations. This role is pivotal in driving the strategic direction and operational best practices of our retail operations, program management, and financial analysis functions. You will have demonstrated experience in retail operations, data analysis, and program management, with a proven track implementing advanced systems and tooling to drive scale and achieve business objectives.

Required Skills:

Retail Programs And Operations Manager Responsibilities:

Leadership and Strategy: Develop and implement strategic plans for retail operations ensuring alignment with organizational goals. Lead and mentor a team of analysts and program managers to drive efficiency, productivity, and partner satisfaction

Program Management: Manage the development and execution of retail operations programs, including budgeting, timeline development, and resource allocation. Ensure seamless execution through effective change management and risk mitigation strategies

Data Analysis and Visualization: Guide the team in managing and visualizing large volumes of data using tools like Tableau and Unidash. Leverage data insights to inform strategic decisions and optimize retail operations

Cross-Functional Collaboration: Foster mutual beneficial relationships with internal stakeholders, including channel marketing, sales, logistics, and external partners. Act as a liaison to ensure cohesive and efficient operations across all teams

Financial Oversight: Manage financial planning and analysis activities, including budget forecasting, KPI management, and financial modeling. Ensure data accuracy and integrity in all financial reports and dashboards

Process & Solution Optimization: Identify opportunities for process improvements and implement innovative solutions to enhance operational efficiency and effectiveness

Minimum Qualifications:

10+ years of retail operations, program management & data analyst experience

2+ years of experience in direct management

Proficiency in data analysis and visualization tools (e.g., Tableau, PowerBi, SQL)

Demonstrated effective leadership, communication, and problem-solving skills

Experience managing cross-functional teams, external partners and complex projects

Preferred Qualifications:

Bachelor's degree in Business, Economics, Statistics, Data Science, or a related field

Experience in the consumer electronics industry

Certification in program management (for example, Project Management Professional, Agile)

Familiarity with retail partner guidelines and processes

Tableau Certified Data Analyst preferred

Public Compensation:

$152,000/year to $214,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereo@types, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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