At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
The Consumer Engagement & Analytics team partners with key functions across CVS Health to improve the customer experience through impactful analytics and modeling. As part of the Forecasting Center of Excellence , you will help develop high-visibility products tied to core CVS Retail strategies. This role focuses on building scalable forecasting solutions that drive smarter pricing, promotional, and assortment decisions across the Front Store (non-pharmacy retail).
As a member of this team, you will work on solving complex forecasting problems, simulating business decisions, and applying cutting-edge ML and AI techniques to improve forecast accuracy, speed, and operational impact. You will collaborate cross-functionally to embed these models into business workflows and planning tools.
If you are passionate about using data to drive real-world decisions and excited by the challenge of forecasting at scale across thousands of products and locations - this role is a great fit.
Key responsibilities
Solve complex forecasting problems by translating business needs into data science use cases and testable hypotheses
Leverage large datasets, optimize code, and build scalable and deployment ready models that work well with CVS Retail's diverse product portfolio
Build and scale statistical, machine learning, and deep learning forecasting models that work across product maturity stages (e.g., seasonal, new, declining)
Simulate the impact of business decisions - such as price changes, promotions - to help improve customer experience and operational outcomes
Develop a deep understanding of merchandising and retail planning workflows; connect modeling efforts to actionable business outcomes
Utilize the latest developments in generative AI (e.g., LLMs and foundation models) to improve forecast model performance, feature enrichment, and automation opportunities
Develop robust methodologies and key forecasting performance metrics such as accuracy, bias, and stability over time
Work with ML Ops teams to deploy and maintain production-ready pipelines using cloud platforms such as Azure, GCP, or Databricks
Collaborate cross-functionally with engineering, platform, pricing, promotions, assortment and category teams to embed models into production workflows and decision-making tools
Present analytical findings and scenario outcomes clearly to variety of audiences including internal stakeholders and senior leadership
Help raise modeling standards across the team by sharing reusable tools, best practices, and informal mentorship
Stay up to date on the state-of-the-art modeling methodologies and latest research
Required qualifications
1+ years of experience in time series forecasting, demand planning, or applied predictive modeling, including:
Experience with ARIMA, exponential smoothing, Prophet, gradient boosting, LSTM, or hybrid ensemble models
Forecasting across hierarchies (e.g., SKU, category, store) and managing temporal aggregation
Strong programming skills in Python or R, and proficiency with SQL and large-scale data processing
Hands-on experience working with ML Ops tools, version control (GitLab or GitHub), ML platforms (SageMaker, Vertex AI, Databricks), and containerization (Docker, Kubernetes)
Demonstrated ability to present insights and technical concepts to both business and technical audiences
Strong communication skills with the ability to present insights and technical findings to both technical and business stakeholders
Adaptability to fast-changing environments, comfortable working in Agile teams, and able to balance technical depth with speed to delivery.
Preferred Qualifications
3+ years of relevant experience in forecasting, planning analytics, or merchandising optimization
Experience forecasting in retail settings and understanding how forecasts are consumed by merchandising and planning teams
Familiarity with feature engineering for forecasting using pricing, promotion, and assortment data and simulation frameworks to support scenario planning and what-if analysis
Strong understanding of time-based trends, demand patterns, and how they inform pricing, promotional, and supply chain decisions
Experience applying generative AI (e.g., embeddings, LLMs) to feature engineering or forecasting enhancement
Exposure to end-to-end model lifecycle management, including versioning, retraining, and monitoring for data drift
Experience managing large-scale projects and working with multiple business stakeholders
Education
Bachelor's degree in a quantitative field such as Statistics, Mathematics, Engineering, Computer Science, or Economics
Master's preferred.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$79,310.00 - $173,040.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 07/27/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
