Customer Service Representative

Suburban Propane • Washington, NJ • 10h ago

Overview

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

Responsibilities

Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Provide high levels of customer account management by properly setting up and maintaining account information and data

Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities

Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing

Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies

May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

Medical, dental, and vision (eligibility after just 30 days of employment)

Paid time off that increases with tenure

A 401(k) with company match and immediate vesting

A new employee training program and many opportunities for continued learning and career development

Disability and life insurance

Employee recognition program

Generous tuition assistance program

Propane discounts, and more!

For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .

$17.09 $25.63 an hour (dependent on experience)

This position may be eligible for overtime pay based on business needs.

Qualifications

Minimum of 3 years of experience in a customer service role

Minimum of a High School diploma or GED preferred

Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports

Ability to multi-task and prioritize assignments in a team environment

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com .

It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!

Applications will be accepted until the position is filled.

As part of our pre-employment hiring process, background checks and drug screens are performed.

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:https://www.phila.gov/documents/fair-chance-hiring-law-poster (https://www.phila.gov/documents/fair-chance-hiring-law-poster )

Email to a friend

Need help finding the right job?

We can recommend jobs specifically for you!

Job Location US-NJ-Washington

Posted Date 13 hours ago (6/18/2025 11:03 AM)

Job ID 2025-15642

Category Customer Service

Position Type Full-time Regular

Similar Jobs

Commercial Lines Account Manager

Budd Agency Inc • Easton, PA • 1w ago

Management & Administrative

BUDD AGENCY, INC. is an insurance company located at 91 Larry Holmes Drive Easton, PA. We specialize in providing comprehensive insurance solutions to meet the diverse needs of our clients. Our team is dedicated to deliv...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Easton, PA • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Operations Manager

CVS Health • Easton, PA • 1w ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1w ago

Go to Apply

Warehouse Clerk - Nazareth RDC

American Cyber Systems, Inc. • Easton, PA • 1w ago

Management & Administrative

A client of Innova Solutions is hiring a Warehouse Clerk. Position @type: Full time - Contract Duration: 12+ Months Location: Easton, PA 18045 As a Warehouse Clerk, you will: Responsible for clerical functions related to...

1w ago

Go to Apply

General Manager, Midwest Operations

Trident Maritime Systems - CAC, LLC • High Bridge, NJ • 3w ago

Management & Administrative

JOB TITLE: General Manager DATE: March 2025 PLANT/DEPARTMENT: General Manufacturing DIRECTED BY: President, Terry Douglas IMPORTANT WORKING RELATIONSHIPS: Senior Management Team, Plant Managers. DIRECTS: Senior Managemen...

3w ago

Go to Apply

Assistant Business Office Manager

Genesis Healthcare • Phillipsburg, NJ • 10h ago

Retail & Hospitality

Overview At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fost...

10h ago

Go to Apply

Warehouse Worker - Package Handler

UPS • Budd Lake, NJ • 10h ago

Manufacturing & Warehouse

Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy - you could even get a job offer in 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2...

10h ago

Go to Apply

Clerical Specialist - District Attorney

County of Northampton • Easton, PA • 10h ago

Legal & Paralegal

Clerical Specialist - District Attorney Print ( https://www.governmentjobs.com/careers/northamptoncounty/jobs/newprint/4979090 ) Apply ? Clerical Specialist - District Attorney Salary $36,605.00 Annually Location Easton,...

10h ago

Go to Apply

CDL-A - Dedicated truck driver - Georgia Pacific

Schneider • Milford, NJ • 10h ago

Trucking & Construction

Dedicated truck driver - Georgia Pacific Average pay: $1,080-$1,330 weekly Home time: Weekly Experience: All CDL holders Overview Haul paper products in dry van trailers. 100% no-touch and 90% drop-and-hook freight. 4-6...

10h ago

Go to Apply

Truck Driver

Roehl Transport • Easton, PA • 1d ago

Trucking & Construction

In our over the road Flatbed Fleet, you'll haul unique freight mostly east of I-35 (though you may have loads that'll take you through any of the lower 48 states and Canada). As you see the nation, you'll also see many d...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.