Senior Account Manager

Drips • Ohio, Ohio • 1w ago

Location: Remote

Reports To: Director of Account Management

Type: Full Time | High Impact| Quota-Carrying

About Drips:

Drips is a fast-growing, tech enabled managed service transforming how health plans engage their members at scale. Our member engagement solution drives measurable outcomes across the member journey, helping national, regional, and local health plans improve Stars, HEDIS, HOS, Medication Adherence, acquisition, and retention strategies.

Our work in direct collaboration with our healthcare customers directly impacts quality scores, member experience, revenue protection, and operational and administrative expenses, making Drips an indispensable partner in today's value-driven landscape.

Job Overview:

We are seeking a driven Senior Account Manager with healthcare experience to join our growing team during a critical phase of growth. The role is built for a relationship first leader who thrives on growing and expanding existing accounts, retaining high-value clients, and consistently delivering impact at scale across our health plan partners.

You'll serve as the strategic point of contact for several strategic accounts - specifically national, regional, and local health plans - working closely with Drips VP of Enterprise Accounts to identify expansion opportunities and ensure alignment to value. Success in this role means proactive leadership, developing and executing account plans with a sharp eye for growth, and the ability to navigate complex health plan organizations with confidence and precision.

What You'll be Responsible For:

Manage a portfolio of strategic accounts: executive relationships, expanding our footprint, retention, and delivering on key performance objectives.

Partner with client stakeholders (SVPs and Directors of Stars, Quality, Digital, Population Health, etc.) to identify and execute on expansion opportunities tied to measurable outcomes.

Lead strategic account planning and quarterly and annual business reviews that highlight value, build trust, and set the stage for long-term growth within our Voice-of-Customer initiatives.

Convert Voice-of-Customer feedback into actionable strategies and Objective Key Results (OKRs) to improve outcomes and deepen relationships.

Maintain account health by actively mitigating risks, aligning on goals, and ensuring seamless delivery in collaboration with Services and Product teams.

Forecast and report on renewal and expansion pipeline, ensuring visibility and accountability across the business.

Generate and maintain a strong expansion pipeline, converting qualified expansion opportunities into measurable bookings.

Forecast accuracy and maintain CRM discipline on opportunity progress.

What You Bring:

5-10+ years of enterprise account management experience, or consultative enterprise sales.

Experience in healthcare, health plans, and tech-enabled services (preferred).

Consistent sales quota achievement and Gross and Net Retention success.

Ability to monitor client health, proactively mitigate risk, and have rigor around problem-solving.

Proven ability to sell $1M+ multi-year expansion deals with complex sales motions and 4 - 6+ month cycles.

Deep understanding of payer market dynamics, complexities, and decision-making structures who can advise clients with expertise.

Command and executive presence with the ability to lead strategic conversations SVP decision-makers.

Embraces and contributes to high-performance culture, grounded in team collaboration, discipline, accountability, integrity, and a high drive.

Proven natural leader with the ability to influence and elevate the team around them.

Strong communication and account planning discipline and execution.

Why Join Us?:

Category-defining company solving meaningful problems at scale

Partner with leading health plans on initiatives that matter

Enterprise sales with purpose

High performance culture and value-driven teams

Competitive base + uncapped commission upside

Unlimited PTO

Drips

Go to Apply

Share this job

Similar Jobs

Commercial Sales Manager

AutoZone, Inc. • Ohio, Ohio • 4h ago

Management & Administrative

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and...

4h ago

Go to Apply

Director, Protection Services Operations Center - REMOTE

Molina Healthcare • Ohio, Ohio • 4h ago

Management & Administrative

Job Description Job Summary Leads and directs team responsible for defining and applying the company's unified operational security objectives by working closely with the security leadership team, partnering with organiz...

4h ago

Go to Apply

Digital Technology Product Manager - Supply Chain Planning (Oracle)

GE Vernova • Ohio, Ohio • 2d ago

Management & Administrative

Job Description Summary The "Digital Technology Product Manager - Supply Chain Planning (Oracle)" will be responsible for developing, implementing, and sustaining DT applications and solutions in support of the value cha...

2d ago

Go to Apply

Customer Service Representative

Teleperformance USA • Ohio, Ohio • 1w ago

Management & Administrative

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business...

1w ago

Go to Apply

340B Account Manager

Pharmacy Data Management, Inc. • Ohio, Ohio • 1w ago

Management & Administrative

Are you an experienced 340B professional looking to make an impact? Join the PDMI team as a 340B Account Manager, where you'll play a key role in implementing and maintaining client 340B programs, ensuring accuracy, comp...

1w ago

Go to Apply

Logistics Clerk

Robert Half • Ohio, Ohio • 1w ago

Management & Administrative

Description A large organization located in Little Hocking, Ohio, has an immediate temporary need for a logistics clerk. The job duties will be weighing trucks in and out of the facility, The job duties will include work...

1w ago

Go to Apply

International Logistics Analyst

TricorBraun • Ohio, Ohio • 1w ago

Management & Administrative

Make our International Logistics team your best move ever We're looking for a customer-focused International Logistic Analyst to join our Operations Team to support sales growth. Why here ? TricorBraun is a global packag...

1w ago

Go to Apply

Account Manager

Forrester • Ohio, Ohio • 1w ago

Management & Administrative

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best eve...

1w ago

Go to Apply

DIGITAL MARKETING & OPERATIONS: MARKETING TECHNOLOGY MANAGER

KeyBank • Ohio, Ohio • 1w ago

Management & Administrative

Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 About the Job: This position, reporting to the SVP, Digital Marketing & Operations, will manage marketing platforms for Adobe products. The Digital Marketing &...

1w ago

Go to Apply

Marketing Operations Manager - Workfront

Cisco • Ohio, Ohio • 3w ago

Management & Administrative

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability pl...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.