Information Technology Manager

Subaru of America • Camden, NJ • 16h ago

About Subaru

LOVE. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

SUMMARY

The Manager, Information Technology - Retailer Portal performs the role of business partner by understanding the business process, identifying opportunities in technology and creating resolutions to business challenges. Additionally, the role provides for on-going support of all mission critical applications and infrastructure supporting these systems. This person will drive day-to-day execution along with helping to shape the strategic roadmap for the functional area and its critical dependencies.

PRIMARY RESPONSIBILITIES

Must be able to perform all of these:

Manages and develops staff, projects, and IT resources related to our Retailer-facing applications portal.

Implements multiple technology projects from conception to completion.

Develops innovative ideas and business solutions while making recommendations for projects that support corporate goals.

Ensures each system is operating at 100% of its scheduled availability.

Budgets and plans for all future resource requirements.

Manages outages to include communicating them on a timely basis to appropriate team members, senior level managers and stakeholders.

Manages the complete functional to technical solutions life cycle.

Plans, communicates and implements all aspects responsible projects.

Provides consultative direction for the evaluation and deployment of technical solutions to business requirements.

ADDITIONAL RESPONSIBILITIES

Defines and manages both the scope & change management aspects of projects. Ensures the documentation of changes that impact project plan and budget. Communicates project status to project stakeholders for approval.

Identifies, analyzes, manages project related risks and responds appropriately to meet requirements.

Initiates and disseminates information in a timely fashion at the appropriate level of detail for the target audience.

Escalates issues and vulnerabilities to appropriate senior managers and stakeholders.

Develops and manages a budget of approximately $1-4 million.

EXPERIENCE/EDUCATION REQUIREMENTS: At least 8 to 10 years' experience with a bachelor's degree or equivalent experience in lieu of degree.

REQUIRED SKILLS

Demonstrates leadership skills that include taking initiative, motivating, mentoring, relating to others, taking ownership, meeting deadlines. Exhibits positive attitude and superior ethics.

Excellent communication and presentation skills.

Ability to organize resources & prioritize assignments with advanced problem-solving skills.

Capable of working independently, a self-starter who performs initiatives that provide solutions for business requirements.

Develops and manages to project plans, forecasts & budgets. Presents data clearly, concisely and accurately.

Analyzes and reports to senior management on project plan, budgets, and projections.

Proven ability to lead with on-site as well as virtual teams.

Applies best-practices and business processes to support organizational goals.

Ability to interact effectively with vendors as well as with staff at all levels of the organization.

5+ years supporting custom-developed platforms

5+ years supporting SaaS platforms and working directly with software providers

Experience with data platforms

Experience with customer segmentation and analytics

Experience with modern JavaScript Frameworks

Experience with cloud platforms (Azure preferred)

Experience with microservices, containerization, and CI/CD pipelines

Experience with performance optimization and monitoring tools

Experience with agile and design thinking methodologies

Compensation: The recruiting base salary range for this full-time position is $114,000 - $160,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M2)

Why Join Us? In addition to competitive salary, Subaru offers an amazing benefits package that includes:

Total Rewards & Benefits:

Medical, Dental, Vision Plans

Pension, Profit Sharing, and 401K Match Offerings

15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays

Tuition Reimbursement Program: $15,000 yearly benefit.

Vehicle Discount Programs

Visit our Careers landing page for additional information about our compensation and benefit programs.

Meaningful Work, Learning, & Development:

Collaborative and innovative work environment.

Professional growth and development opportunities.

Hybrid Work Format: Remote work 2 days per week (After 90 Days)

Competitive salary and benefits package.

Visit our Careers landing page for additional information about our compensation and benefit programs.

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