Account Manager

BrightView • Bluffton, SC • 22h ago

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?

Here's what you'd do:

The Account Manager is the primary contact for clients. This role builds long-term relationships that fosters client satisfaction and retention, grows the portfolio the right way through ancillary sales and price increases, and ensures quality service.

You'd be responsible for:

Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio; look for ancillary opportunities outside the portfolio to grow the book of business and overall growth for the branch.

Develop accurate estimates and takeoffs for both new and existing clients as needed

Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner

Generate referrals from existing client base and communicate to the Business Developer

Develop and maintain long-term relationships with clients focusing on all pertinent points of contact

Develop and maintain a schedule to perform "site walkthroughs" during formal meetings with customers to ensure quality and service expectations are met

Lead and facilitate the resolution of client issues or concerns as needed

Ensure renewals of each account within the assigned client portfolio

Proactively listen to potential site enhancement needs of existing clients

Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded

Coordinate consistent and timely site visits with Operations Manager to review site quality and to ensure that client expectations are met

Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio

Promote compliance of all safety regulations and policies

Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services

Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings

Maintain satisfactory accounts receivable levels and CRM account notes as appropriate

Coordinate with the Branch Administrator to ensure databases are consistently updated with current client information

Other tasks and duties as assigned by Branch Manager

You might be a good fit if you have:

Associate degree in a business-related field or equivalent experience.

Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.

Effective written and verbal communication skills.

Ability to coach, develop and foster a teamwork environment.

Work Environment:

This role will either be remote or be based in an office environment.

This role includes routinely traveling in a car.

Here's what to know about working here:

Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

Paid time off

Health and wellness coverage

401k savings plan

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.

Similar Jobs

Administrative Trainee/Assistant

HUB International • Bluffton, SC • 2d ago

Management & Administrative

Ignite Your Potential. Impact What Matters. When you join the team at HUB International , you become part of the 5th largest global insurance broker. As a company, we provide a broad array of property, casualty, risk man...

2d ago

Go to Apply

Security Officer

Omni Hotels • Hilton Head Island, SC • 1w ago

Management & Administrative

Location Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier d...

1w ago

Go to Apply

Branch Operations Manager Full Time - Hilton Head North Island Branch, Hilton Head Island SC

Wells Fargo • Hilton Head Island, SC • 2w ago

Management & Administrative

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our c...

2w ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Hilton Head Island, SC • 3w ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

3w ago

Go to Apply

Customer Service Associate

Walgreens • Hilton Head Island, SC • 3w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3w ago

Go to Apply

Licensed Practical Nurse, Home Health

CenterWell • Bluffton, SC • 8h ago

Hospital & Medical

Become a part of our caring community and help us put health first Make a meaningful impact every day as a CenterWell Home Health nurse. You'll provide personalized, one-on-one care that helps patients regain independenc...

8h ago

Go to Apply

Warehouse Worker - Package Handler

UPS • Hilton Head Island, SC • 12h ago

Manufacturing & Warehouse

Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy - you could even get a job offer in 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2...

12h ago

Go to Apply