Become a part of our caring community and help us put health first
Location preference: Overland Park, KS / Kansas City metro.
The Home Health Business Support Professional:
Gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
Makes standard calculations to accurately compile and report statistics.
Able to ingest and merge several reports to present to leadership.
Leads and organizes projects within the department to enhance efficiency.
Ensures timely follow up and completion of projects.
Project Coordination & Execution:
Manage short-term projects (typically under 12 months) from planning through implementation, ensuring alignment with departmental goals and healthcare standards.
Interpret and apply established project management practices to semi-routine work, with latitude to determine work methods and priorities.
Monitor project timelines, deliverables, and resource allocation using tools like Microsoft
Healthcare Operations Support:
Collaborate with clinical and administrative teams to implement initiatives such as workflow optimization, documentation improvements, or compliance updates.
Apply knowledge of healthcare regulations (e.g., HIPAA, CMS) and internal policies to ensure project alignment with operational standards.
Problem Solving & Decision Making:
Address moderately complex issues by drawing on prior experience and defined procedures.
Make informed decisions within established parameters, with flexibility to interpret policies and adjust approaches as needed.
Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
Stakeholder Communication:
Communicate project status, risks, and outcomes to internal stakeholders, including department leads and regional managers.
Coordinate with cross-functional teams to gather input, resolve issues, and ensure successful project outcomes.
Process Improvement:
Regularly contribute ideas for process enhancements and identify potential challenges within assigned projects.
Support the development of best practices and documentation for repeatable project success.
Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately.
Communicates with internal and external vendors.
Performs other routine administrative activities according to the organization's established procedures.
Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
Follows established guidelines/procedures.
Use your skills to make an impact
Required Qualifications
Bachelor's degree preferred
2+ years of Project Management experience
Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, etc.
Experience with meeting and conference planning preferred
Organization across multiple departments to meet deadlines
Experience writing high visibility correspondence preferred
Multitasking skills
Capacity to maintain confidentiality and work independently in support of the department
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Master's Degree
Advanced Excel experience (pivot tables, vlookup, charts, formulas)
Healthcare Revenue Cycle Management (RCM) experience
Additional Information:
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
CenterWell Home Health offers a variety of benefits to promote the best health and well-being of our employees and their families. Our competitive and flexible benefits surround you with support the same way you do for our patients and members, including:
Health benefits effective day 1
Paid time off, holidays, and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$58,700 - $70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
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Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
