Customer Service Representative

Champion Home Builders Inc. • Navasota, TX • 1w ago

Navasota, TX, USA | Full Time

FLSA Status: Non-Exempt

Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Talks with customers by phone to go over the customer list.

Review retailer checkout sheets for items wrong with home when it arrives at the lot.

Guide contractors working for their plant.

Enter service orders into the service system.

Assign correct parts to each item on service order.

File completed work orders.

Competencies

Must have strong attention to detail

Must provide a high level of customer service

Must have strong communication skills both internal (Champion) and external (Customers)

Must have a great work ethic

Must live the Champion Operating Principles

Qualifications

Must have working knowledge of Microsoft Office

Previous experience in manufactured/modular housing desired

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.

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