SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This position will have responsibility for day-to-day operational support of the Warehouse Financing business on behalf of clients with oversight of junior resources, the ability to train new hires, and the ability to work closely with senior leaders on the WAS team. This is a client-facing position where clear communication, managing multiple workstreams, and prioritization of work is essential. Ability to execute transactions in a dynamic fast paced environment.
Essential Job Functions:
Manage day-to-day execution of client and lending partner needs, including uploading data tapes, determining loan eligibility, identifying errors, execution of fundings, processing payments, margin calls, servicing updates and loan settlements,
Provide direct operational support with use of technical and operational solutions for external clients and lending partners
Strong knowledge of the Warehouse Financing Solutions line of business and processes; including support for the ProMerit Technology and aspects of warehouse financing
Able to take ownership of funding activities, client accounts and be primary client contact
Develop key documents to support WFCS Clients: policies & procedures, service level agreements (i.e., performance metrics), marketing materials, project plans and client deliverables
Closely coordinate across functional teams, primarily project management, ProMerit implementation and product specialist teams
Participate and provide feedback in creating prospective client proposals, contract negotiations, service agreements and client presentations
Accountable for completion of these activities
Critical thinking and problem solving
Detail oriented (including note taking) as it relates to executing client related tasks
Recommend process improvements to streamline operations and enhance efficiency.
Professional and timely communication with clients via phone calls, conference calls, zooms, MS Teams chats and email
Demonstrates ability to manage multiple client requests or inquiries
Demonstrate ability to process client requests in a timely manner and meet deadlines
Liaise with offshore resources to ensure seamless coverage of all client requirements
Other activities as may be assigned by your manager
Qualifications/ Requirements:
Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience
Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.
Knowledge of the mortgage business and previous work on similar products
Experience overseeing project teams
Knowledge of the Warehouse Financing Solutions line of business; including use and support of the ProMerit technology platform, warehouse financing operational activities, client services, presentation skills & ability to take on other strategic initiatives
Proficient knowledge of ProMerit functionality and use cases or ability to learn ProMerit quickly or learn new functionality
Familiarity with residential and commercial mortgage warehouse facility structure through business term sheet interpretation
Knowledge of mortgage related products, both government agency eligible and non-agency eligible, funding structures such as, commercial paper conduits, participations and VFNs
Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience
Self-motivated
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops creative or alternative solutions; demonstrates attention to detail; works well in group problem solving situations; uses reason even when dealing with emotional topics
Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively; adapts to new technologies
Expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension; communicates changes and progress; keeps others adequately informed; selects and uses appropriate communication methods; manages difficult or emotional situations
Strong working knowledge of Microsoft Office Software, especially Microsoft Excel
Understanding of ADO, WLS, and SQL coding a plus
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans; displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
LI-MS1 #LI-REMOTE
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$80,000.00 - $105,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp\%20English\formattedESQA508c.pdf?version=0)
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf)
