Partner Renewal Manager

Netapp • North Carolina, North Carolina • 10h ago

Job Summary

The Partner Renewal Manager is responsible for managing and growing relationships with our strategic partners, focusing on renewals. They oversee partnership performance, drive communication, manage escalations, and strategize to improve renewal retention rates. They will be responsible for driving quarterly execution of Up-For-Renewal (UFR) pipeline for renewals through the assigned partner/disti. Additionally, they would also work to drive the long tail of commercial renewal business through the partner/disti model.

Responsibilities

Identifying, developing, and maintaining relationships with assigned disti/partners on all things renewal

Driving visibility and accountability with the partners/disti on overall target around In Quarter Renewal Rate (IQRR), Discounting, and Renewal Rates (RR)

Deliver QoQ / YoY IQRR growth from current partner baseline

Driving strong weekly/monthly quarterly execution of renewal deals and pipeline

Partnering with WPO and Geo Partner Account Managers to identify enablement needs for the partner/disti on support offerings, tools etc.

Oversees partnership reporting and performance and ensuring alignment with our business goals - holding partners accountable for on time and value add communications

Manages escalations between NetApp, Partner, and Disti

The Renewal Manager would be responsible for understanding churn and work with geo leaders to identify strategies to address

Requirements

5+ years of experience required; 4+ years in renewals highly preferred

3+ years overall experience managing or working with the partner/reseller community

Expertise with sales tools such as, SFDC, CPQ and core renewal KPIs including renewal rates, retention rates, churn rates, etc.

Strong interpersonal skills, including verbal and non-verbal communication skills, active listening skills, Strategic Thinking

Compensation:

The target salary range for this position is $119,000 - $154,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

130545

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.

We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Netapp

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