Administrative Assistant III
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Administrative Assistant III
Salary
$44,368.06 - $73,946.08 Annually
Location
FAIRFAX (EJ27), VA
Job Type
FT Hourly W BN
Job Number
25-01172
Department
Family Services
Opening Date
06/14/2025
Closing Date
6/20/2025 11:59 PM Eastern
Pay Grade
S15
Posting Type
Open to General Public
Description
Benefits
Questions
Job Announcement
This position provides administrative support to the Division of Children, Youth and Families (CYF). DFS is committed to strengthening the well-being of its diverse community by protecting and improving the lives of all children, adults, and families through assistance, partnership, advocacy, outreach, and quality services. To learn more about DFS and its Mission, Vision, and Values, please click here.
This position is housed under the Child Protective Services (CPS) program. Under supervision of the AA IV and guidance of the CPS Supervisor, provides daily administrative support to CYF service programs. Its job functional areas are general administrative, records management, data entry, word processing/typing, scheduling & coordination, office management, and receptionist/public contact. This position may serve to fill several locations and will require occasional travel from location to location.
Specific duties of this position include:
Organizes and maintains case records, statistical reports and data needed by the units
Performs data entry and collection activities, and ensures information is entered into the assigned databases, in a timely manner
Assists supervisors with setting up new staff for onboarding
Assists with the coordination of special program events
Performs general office duties, including faxing, copying, document imaging, mail pick-up and distribution, preparing and mailing letters
Attends and @types meeting notes
Schedules conference meetings and maintains calendars
Manages and monitors inventory, ordering office supplies and printed material
Screens calls for the @type of problem being presented and routes calls to the appropriate staff
Trains volunteers, interns, and new staff in administrative processes as requested
Performs other duties as assigned to ensure child safety and improve outcomes in families
Greets clients and directs them to the appropriate CYF staff or program
Provides CYF programs and services information to clients
Maintains assigned calendars for office coverage and staff members schedules and client appointment cancellation
Supports hiring managers during the recruitment process to include preparing interviewing materials and scheduling appointments with applicants
Trains volunteers, interns, and new staff in administrative processes as requested
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to exercise a high degree of interpersonal skills, including keen listening, and verbal communication abilities
Ability to exercise good analytical thinking skills
Ability to use Microsoft Office Suite and other software applications at a high degree of proficiency
Ability to work with limited direction to address identified objectives and exercise good judgment
Ability to proactively problem solve
Ability to work independently and as part of a team
Ability to manage competing priorities and work in a fast-paced environment
Ability to develop and maintain organizational systems
Ability to use automated technology to establish and maintain case records
Ability to maintain professional ethics and confidentiality of client information
Ability to establish and maintain effective working relationships with a variety of individuals
Ability to schedule and manage workload sufficiently to meet deadlines
Ability to communicate clearly and concisely, both orally and in writing
Ability to exercise high level of attention to detail and follow through on assigned tasks
Note: All Fairfax County Government employees are expected to adhere to the Standards of Conduct. In maintaining a drug free workplace, employees are prohibited from manufacturing, distributing, possessing, using or being under the influence of alcohol or illegal drugs while at work or on county premises.
Note: The functional areas of this position are general administrative, records management, data entry, word processing/typing, scheduling & coordination, office management, and/or receptionist/public contact.
Required Knowledge Skills and Abilities
Employment Standards
MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to (https://www.fairfaxcounty.gov/hr/equivalencies-education-and-experience) high school graduation and two years of experience providing administrative support in the assigned functional area(s).
CERTIFICATES AND LICENSES REQUIRED:
None.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position will be required to complete a criminal background check, and a Child Protective Services Registry check to the satisfaction of the employer.
This position is considered essential personnel and will be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency situation (i.e., weather, transportation, other disaster).
PREFERRED QUALIFICATIONS:
Bachelor's degree in business or other related fields
Front-line administrative and customer service experience supporting staff in a human services environment, and working with a diverse population
Minimum of two (2) years of experience using and managing automated technology to record, store, and file case management data
Possess an intermediate level of expertise in Microsoft Excel, Outlook, Word, and PowerPoint and can demonstrate it through practical exercises
PHYSICAL REQUIREMENTS:
Duties are generally sedentary and performed in a normal office environment. Ability to communicate clearly and concisely, both orally and in writing. Ability to use automated technology. Sufficiently mobile to deliver mail, messages and case records. Ability to lift and carry heavy case records. All duties are performed with or without reasonable accommodation.
SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.
The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others (https://www.fairfaxcounty.gov/demographics/fairfax-county-general-overview) ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
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