Customer Service Representative/ Dispatcher

Adecco US, Inc. • Brandywine, MD • 19h ago

Adecco is assisting an Auto Auction in recruiting for a current Customer Service Representative opening in? Brandywine, MD .?This is for a?contract-to-hire?opportunity. As a Customer Service Representative, you will be responsible for handling complaints, providing appropriate solutions for customers, and following up to resolve any issues their customers experience. Apply now if you meet the qualifications listed below!

Responsibilities?for this Customer Service Representative include, but are not limited to:

Take incoming calls from our customers and provide excellent customer service.

Provide a variety of customer support services through mail, telephone, and direct personal contact.

Process orders and assignments and enter data into our internal computer systems.

Reference pricing and delivery information.

Respond to customer questions, inquiries, and requests.

Set up new and maintain existing records.

Perform word processing assignments, filing, and related clerical duties.

Process paperwork in preparation for auction day, securing necessary approvals.

Assist with other duties around the office to help.

Qualifications:

At least 2 years minimum work experience.

Ability to work OT if needed.

Exceptional verbal and written communication skills

Excellent problem-solving skills

High call volume experience required

Dispatch experience preferred.

Type at least 30wpm.

Must have great attention to detail.

Ability to work in a fast-paced environment.

Perfect attendance is a MUST!

Candidates must have their own reliable transportation. (NOT METRO ACCESSIBLE)

Schedule: Full-Time - 8:00am-5pm

The pay for this position is $17/hr. Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Apply Now ?to be considered for this Customer Service Representative position in Brandywine, MD, or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Pay Details: $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

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