Bilingual Customer Service Representative

TEKsystems • Richland, WA • 22h ago

A local Credit Union based out of Washington is interested in hiring Bilingual Customer Service Representative to their team onsite in Richland, WA. These positions are long term opportunities with a growth structure!

Description

Provides outstanding service to promote deep and lasting member relationships.

Answers general inquiries and performs account maintenance via phone or email channels.

Meets/exceeds key critical metrics.

Researches and resolves problems under the mentorship of the MCC Supervisor or MCCR Lead with a sense of urgency.

Takes ownership of member concerns, sets the expectations, and provides timely follow-up/resolution.

Sees opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.

Maintains knowledge of credit union policies, procedures, and regulations.

Performs other duties as assigned.

Skills & Qualifications

Bilingual Spanish

Customer Service Experience

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

Medical, Dental & Vision

401(k)/Roth

Basic/Supplemental Life & AD&D

Short and long-term disability

HSA & DCFSA

Transportation benefits

Employee Assistance Program

Company Paid Time off or State Sick Leave

Pay and Benefits

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Richland,WA.

Application Deadline

This position is anticipated to close on Jun 26, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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