Operations & Safety Manager - REQ11969

MTM Transit • Benton Harbor, MI • 1d ago

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What Will Your Job Look Like?
The Manager, Operations & Safety will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations & Safety will oversee all aspects of the operations staff, primarily the drivers, to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations & Safety is also responsible for implementing safety and training programs as defined by the Leadership of Safety Administration and will ensure compliance with State and Federal regulations, as well as corporate, client guidelines and policies.
This position is contingent upon award of contract.
Location: Benton Harbor, MI
What youll do:
Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
Perform monthly Safety meetings
Training, retraining and updates to policies, procedures and safety guidelines
Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
Monitor performance of direct reports and provide coaching and guidance
Manage a consistent safety culture that incorporates various departments, such as operations, safety and maintenance
Oversee Corporate Safety Incentives and programs effectively and consistently, including assignment of Safety Points
Implement and support the company and clients safety management system (SMS) safety plan and initiatives
Manage and monitor the FTAs drug and alcohol DAMIS reporting requirements
Lead and support the local safety committee and SMS Ambassador group
Deliver proper classroom, behind the wheel and mobility management training in accordance with contractual and company requirements
Ensures all new hires meet minimum qualifications for each division including, background and DMV checks
Ensure all safety manuals, programs and policies and practices are current and meet the needs of the operating divisions; updating as appropriate
Successfully complete all related audits including those conducted by the Company, the Client, internal staff members, and state and federal regulatory agencies
Review, determine and respond to all vehicular, passenger and employee accidents/incidents, indicating the cause and preventability, identifying potential trends to be addressed in future training efforts
Provide functional expertise in safety regarding hiring of safety department employees
Collaborate with local Leadership to deliver comprehensive safety meetings and plans
Act as the location drug program manager, ensuring compliance of FTA/DOT regulations
Perform additional duties as assigned or required
What youll need:
Experience, Education & Certifications:
High School Diploma or G.E.D.
Must possess a valid drivers license
2 years of experience in transit management
Previous management experience in the Para-Transit or Fixed-Route industries
Experience supervising hourly personnel in a passenger transportation environment
Experience training in a classroom and behind the wheel setting
Thorough knowledge of all applicable safety rules, regulations ADA, FTA and DOT to include all corp

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